Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,743 Reviews)
Rating breakdown 3,743 reviews
5 Stars
2,192
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
Not what I wanted 😕
on October 9, 2026
Posted by: Bummed
[This review was collected as part of a promotion.] I chose this phone after 1.5 hours discussing upgrade upgrade options for my 9s. I know very old phone. It was kinda a pain to switch to A17 G5 from 9s. Doesn't have many options for simple tasks. Not complaining, but for me not at all what I wanted and expected
Value
2
Response from Samsung USBy R&R, October 12, 2026
Hey there Bummed,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and Galaxy software features designed for everyday communication and entertainment. Transitioning from a long-time device can involve some adjustment, especially if familiar shortcuts or functions differ. Exploring the Settings and available customization options on your device can help you tailor the experience to your preferences. We appreciate your honest feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and Galaxy software features designed for everyday communication and entertainment. Transitioning from a long-time device can involve some adjustment, especially if familiar shortcuts or functions differ. Exploring the Settings and available customization options on your device can help you tailor the experience to your preferences. We appreciate your honest feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17-5G
on October 9, 2026
Posted by: Ktw143
[This review was collected as part of a promotion.] I chose this phone a few months ago and so far, I've been pretty happy and content with it and its features. I prefer the Samsung models above the test.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone features
on October 9, 2026
Posted by: Stevie
[This review was collected as part of a promotion.] I chose this device, one it was a good price,two it has so many cool features, it has features i can definetly use like for my vision, im still learning more nice features it has and as i discover the features the more i like my device, i very happy with this device a great buy for me being as i am an older adult...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A17
on October 9, 2026
Posted by: DMovesSmooth
[This review was collected as part of a promotion.] I choose Samsung A17 out of a list of phones I have had in the past. This phone never let's me down. I have put it through the works of an active lifestyle and still streams connects and handles day to day activities. This phone is more than capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Always!
on October 9, 2026
Posted by: Mommas
[This review was collected as part of a promotion.] I have tried other phone but they just don't do as good as my galaxy does. The battery life is the best, I kept my first phone for years before getting another. Because it was still doing great and had no reason to upgrade. But I did and I am just as happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product was highly recomemded to me.
on October 9, 2026
Posted by: Flipday50
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5g over my originall choice of Moto G 5G which ive used in the past.The Samsung has some features that I really do love like the camera,Good amount of storage,Very User Friendly .I would not recomend this phone or purchase againyself because the the phone is so undepemdable for calls and especially the performance of the the Internet speed,connection,and anything on the Data side of tho gs.Calls often will not even complete the process of dialing ,connecting or not drop if it does co nect.Alot of times I have to retry to complete calls numerous times before being successful. When Browsong Internet or chaecking emails etc.It takes forever for anythi g you try to search or even just pulll up to view forwver to load and often must be refreshed or the phone must literalt be restarted because it frezzzes completly or lags beyo d normal slow speeds.The more updates completed the performance seems to get worse and worse.So I woild not recomend or buy another Samaung A17 5g becaise ot performs lile an old Flip phpne like the first ones that ever came out.
Value
2
Response from Samsung USBy R&R, October 12, 2026
Howdy Flipday50,
Thank you for explaining why you chose the Galaxy A17 5G. The Galaxy A17 5G offers a user-friendly experience, versatile camera capabilities, and practical storage for everyday use. We're pleased to hear that these features have stood out to you. However, we understand that concerns like frequent dropped calls, slow data, and freezing can make daily use difficult. To improve your connection, try restarting the device and resetting the mobile network settings by going to Settings > General Management > Reset. If the problems persist, you can use Samsung Members diagnostics to check the mobile network. Thank you for sharing your experience with Samsung.
Troubleshoot call disconnections and no network signal on a Samsung Galaxy device
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for explaining why you chose the Galaxy A17 5G. The Galaxy A17 5G offers a user-friendly experience, versatile camera capabilities, and practical storage for everyday use. We're pleased to hear that these features have stood out to you. However, we understand that concerns like frequent dropped calls, slow data, and freezing can make daily use difficult. To improve your connection, try restarting the device and resetting the mobile network settings by going to Settings > General Management > Reset. If the problems persist, you can use Samsung Members diagnostics to check the mobile network. Thank you for sharing your experience with Samsung.
Troubleshoot call disconnections and no network signal on a Samsung Galaxy device
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A17 Is the best budget phone out there!
on October 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to get the Samsung Galaxy A17 be cause I lost my S25 and needed something util I could get my insurance came in. Its a great phone for people on a budget with great camera, a fifty megapixel. And for the price, you can't beat it. The speed was great, no waiting for the apps to load. I would recommend this phone to anyone on a budget. That wants a good quality phone without any hassle. From unboxing, the phone to startup couldn't ask for a better phone. You set up was simple and easy for anyone young or old. Everything is great from the high definition screen to the long lasting battery. The security is unmatched from facial recognition to fingerprint scanner
This is a great phone for anyone. I'm thankful and have an opportunity to get my hands on a good quality. Well built piece of equipment. Thank you, samsung. You blew this one out of the water
This is a great phone for anyone. I'm thankful and have an opportunity to get my hands on a good quality. Well built piece of equipment. Thank you, samsung. You blew this one out of the water
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Economical for excellent product.
on October 8, 2026
Posted by: Amithewonderful
[This review was collected as part of a promotion.] I choose the Samsung A17 5G because it is economical for the excellent product. I have spent top dollar on the newest phone for years. This time I chose the more economical version and I am happy with this choice. I have gotten everything I want and feel nothing was left out. Great cell phone.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there Amithewonderful,
We are thrilled to hear that the Galaxy A17 5G met all your expectations. Its vibrant 6.7-inch Super AMOLED display, Optical Image Stabilization (OIS) camera for steadier photos and videos, and six years of software and security support make it an excellent choice for everyday use. It’s especially great to know that opting for a different Galaxy experience still left you feeling fully satisfied. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that the Galaxy A17 5G met all your expectations. Its vibrant 6.7-inch Super AMOLED display, Optical Image Stabilization (OIS) camera for steadier photos and videos, and six years of software and security support make it an excellent choice for everyday use. It’s especially great to know that opting for a different Galaxy experience still left you feeling fully satisfied. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US