Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,743 Reviews)
Rating breakdown 3,743 reviews
5 Stars
2,192
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Fantastic Screen Quality
on October 10, 2026
Posted by: XRKingzliy
[This review was collected as part of a promotion.] It's nice for scrolling insta reels, colors are really poppy in netflix as well. A much wider display from the previous A models which in turn keeps content very visible. It's my favorite part of the phone to look at. Pictures taken on the flagships also look awesome on the display
Value
4
Response from Samsung USBy R&R, October 15, 2026
HIYA XRKingzliy,
Thank you for sharing your thoughts about the Galaxy A17 5G! The spacious display, vibrant colors, and sharp image quality make scrolling, streaming, and viewing photos even more enjoyable. It's wonderful to hear that the screen has become your favorite feature, especially for enjoying colorful content and photos taken with your other Galaxy devices. Keep enjoying that amazing view, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A17 5G! The spacious display, vibrant colors, and sharp image quality make scrolling, streaming, and viewing photos even more enjoyable. It's wonderful to hear that the screen has become your favorite feature, especially for enjoying colorful content and photos taken with your other Galaxy devices. Keep enjoying that amazing view, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on October 10, 2026
Posted by: NeneNene
[This review was collected as part of a promotion.] I wouldn't trade my phone for anything. I love everything about it...affordability and it's very user friendly. Great navigation through apps. Flawless!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung
on October 10, 2026
Posted by: MrsFAE
[This review was collected as part of a promotion.] I chose Samsung products always. This phone I got for free as a promotional offer when I switching cellular services has been such a blessing. I have always loved Samsung products and have had one as my phone my entire adult life. It's basically a computer in the palm of your hand. I am able to do about everything I need with speed and efficiency with Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for price point
on October 10, 2026
Posted by: Ivanov
[This review was collected as part of a promotion.] Bought this phone looking for a low-cost replacement for a previous broken device. I chose this model specifically because it was very affordable, and was impressed with the performance. Processing speed and battery life have indeed deteriorated over time, but this is to be expected. Haven't yet felt the need to upgrade to a new phone with better specs.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hola Ivanov,
The Galaxy A17 5G offers reliable everyday performance, a versatile camera, and long-lasting battery support for daily use. It's great to hear that the phone has continued to meet your needs, even as performance and battery life have evolved over time. The Device Care feature can help you monitor battery usage, available memory, and overall performance to keep your Galaxy running efficiently. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers reliable everyday performance, a versatile camera, and long-lasting battery support for daily use. It's great to hear that the phone has continued to meet your needs, even as performance and battery life have evolved over time. The Device Care feature can help you monitor battery usage, available memory, and overall performance to keep your Galaxy running efficiently. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is pretty Allright!
on October 10, 2026
Posted by: Cristel
[This review was collected as part of a promotion.] So this phone was pretty awesome at 1st. The reason i chose the A17 5G is price. I have had this phone 4 almost 4 years i think and I think it's maybe time 4 a new one because it gets super 🔥, and is super slow now. The camera doesn't work hardly any more either. I would personally buy another one jus because it is very durable and I drop my pho ne at least 20 times a day and that's not even stretching the truth in my screen is still perfect it says it would suggest buying a17 just because of that factor is it's pretty much indestructible I think have a great day
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hiya Cristel,
The Galaxy A17 5G is designed for durability, making it suitable for everyday use. It offers a versatile camera experience and ensures reliable connectivity. It's impressive how well the screen has held up despite frequent drops. If the phone begins to feel unusually hot or slows down significantly, you can enhance its performance by closing background apps, restarting the device, and using the Device Care feature. Please check the link below for tips on keeping your phone operating at a normal temperature. If the Camera app becomes unresponsive, restarting it may also resolve the concern. Thank you for sharing your long-term experience with Samsung.
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed for durability, making it suitable for everyday use. It offers a versatile camera experience and ensures reliable connectivity. It's impressive how well the screen has held up despite frequent drops. If the phone begins to feel unusually hot or slows down significantly, you can enhance its performance by closing background apps, restarting the device, and using the Device Care feature. Please check the link below for tips on keeping your phone operating at a normal temperature. If the Camera app becomes unresponsive, restarting it may also resolve the concern. Thank you for sharing your long-term experience with Samsung.
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
My phone and what I would choose
on October 10, 2026
Posted by: Chief77
[This review was collected as part of a promotion.] I currently own a A17 5G. It has been a decent phone but I would choose the S series phone over thevA series . I think thar the S series is overall better quality phones. For all usages.
Value
2
Response from Samsung USBy R&R, October 12, 2026
Hi there Chief77,
Thank you for sharing why you chose your Galaxy A15 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and practical everyday features into one streamlined device. We appreciate that it has been a good phone for you, even though you prefer the experience offered by the Galaxy S series. Feedback like yours helps us understand which features and experiences are most important across the Galaxy lineup. Thank you for your continued loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose your Galaxy A15 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and practical everyday features into one streamlined device. We appreciate that it has been a good phone for you, even though you prefer the experience offered by the Galaxy S series. Feedback like yours helps us understand which features and experiences are most important across the Galaxy lineup. Thank you for your continued loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxies are one of my favorites because there dep
on October 10, 2026
Posted by: Landrumblake92
[This review was collected as part of a promotion.] I choose Galaxy over alot of devices because outta all the deferent ones Galaxy didn't have a lot of issues with software or hardware and it's hard to hit both of those boxes when there designing phones but Samsung just keeps making Galaxies better and better every time!
Value
4
Response from Samsung USBy R&R, October 15, 2026
Hey Landrumblake92,
Thank you for being a fan of Galaxy phones and for sharing your experience with the Galaxy 17 5G! Reliable software, dependable hardware, and ongoing improvements with each generation contribute to a strong everyday experience. We are glad that Samsung continues to meet the important criteria for you. Thank you for choosing Galaxy and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for being a fan of Galaxy phones and for sharing your experience with the Galaxy 17 5G! Reliable software, dependable hardware, and ongoing improvements with each generation contribute to a strong everyday experience. We are glad that Samsung continues to meet the important criteria for you. Thank you for choosing Galaxy and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera quality
on October 9, 2026
Posted by: Mommyof3
[This review was collected as part of a promotion.] As a mom of three capturing unforgettable moments matter to me! When searching for a phone I take camera into my buying process. Some memories with my children I'll never get back so even a picture or 10 second video with good quality means so much to me. My galaxy A17 has exceeded my expectations on the camera! Both front and back camera do amazing! I am so happy with my choosing in this Samsung galaxy A17.
Value
5
Written by a customer while visiting Samsung US