Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Amazing, affordable phone !
on June 29, 2026
Posted by: Sheyenne916
[This review was collected as part of a promotion.] This phones i fast and overall great ! The camera quality is amazing and its super fast when i am going back and forth between apps ! And Galaxy AI is very useful and convenient to use ! I love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is slow and freezes at times. Not the b
on June 29, 2026
Posted by: LadyPeace
[This review was collected as part of a promotion.] I use my Galaxy A17 for personal business, for social media and to play games. To record memories via video and pictures.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Greetings LadyPeace,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone it works great for what I need
on June 29, 2026
Posted by: 2goodtobe
[This review was collected as part of a promotion.] I like the ai part it makes things easier i use it sometimes when I need to do certain things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Awesome
on June 29, 2026
Posted by: Kay0701
[This review was collected as part of a promotion.] I love my galxy. It fits into my everyday activities. The storage is awesome. Picture quality is also great. Will never change to another phone 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very easy to use for non tech savy p
on June 29, 2026
Posted by: Maf6241
[This review was collected as part of a promotion.] I do everything on my Samsong A17. Iuse it for work, photos, social media and communicating with friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pleasantly Surprised
on June 29, 2026
Posted by: Reesekd
[This review was collected as part of a promotion.] I use my device primarily for chatting and streaming. For a phone the picture is sharp. Really makes watching a game or a show pleasing. The speed at witch i can change Contacts or even Sites is impressive. I am not one to spend the big money for a phone. But a certain times this phone performs as if I did!
Value
4
Response from Samsung USBy R&R, July 22, 2026
Ahoy Reesekd
Thank you for your feedback! The Galaxy A17 5G offers a sharp display, responsive performance, and smooth streaming for everyday entertainment. We're glad to hear that you can easily switch between contacts, websites, and conversations. While the phone may seem simple at first, it's great to know that its performance continues to pleasantly surprise you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback! The Galaxy A17 5G offers a sharp display, responsive performance, and smooth streaming for everyday entertainment. We're glad to hear that you can easily switch between contacts, websites, and conversations. While the phone may seem simple at first, it's great to know that its performance continues to pleasantly surprise you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Troubles with device since 4 months now a15 better
on June 29, 2026
Posted by: Love2mice
[This review was collected as part of a promotion.] Troubles with device since 4 months now a15 better in my opinion feel the a17 came out with something that still needs work
Value
2
Response from Samsung USBy R&R, July 2, 2026
Greetings Love2mice,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 features a bright display, 5G connectivity, and various practical Galaxy functionalities. It’s valuable to hear that the phone has not performed as well as your previous A15 over the past several months. Your feedback is essential in understanding where the experience has not met the expected standards of a Galaxy device. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 features a bright display, 5G connectivity, and various practical Galaxy functionalities. It’s valuable to hear that the phone has not performed as well as your previous A15 over the past several months. Your feedback is essential in understanding where the experience has not met the expected standards of a Galaxy device. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product i have has some good features
on June 29, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love my Samsung galaxy A17 me and my husband have one and we are going to get another one because we love the Samsung phone and the features the phone have when they do more Samsung galaxy phones I will buy it keep up the good work
Value
5
Written by a customer while visiting Samsung US