Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,751 Reviews)
Open Ratings Snapshot
Rating breakdown 3,751 reviews
5 Stars
2,195
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Samsung Watch
on August 7, 2026
Posted by: Addictedtoallthings
[This review was collected as part of a promotion.] This is my first smart watch and I chose a Samsung Galaxy watch and it was overall the Best.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 6, 2026
Posted by: ITGeek
[This review was collected as part of a promotion.] The phone has been great. Doesn't seem to slow down and has enough memory for what I use it for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on August 6, 2026
Posted by: Jdalltheway
[This review was collected as part of a promotion.] Smooth running phone iv had no issues with Hotspot or streaming! Im glad I chose this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the best phone I've ever used
on August 6, 2026
Posted by: King25366i77
[This review was collected as part of a promotion.] It is the best phone I've ever used. I love it and it is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This is the worst
on August 6, 2026
Posted by: Naladaisy26
[This review was collected as part of a promotion.] I chose to go back to my z flip because this A17 is probably the worst Samsung device that I have ever owned
Value
1 out of 5
1
Response from Samsung USBy R&R, August 11, 2026
Hello there Naladaisy26,

Thank you for taking the time to share why you chose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and reliable battery life for everyday needs. We appreciate your feedback and understand that the A17 did not meet your expectations. Your input is valuable as Samsung works to improve the Galaxy experience. Thank you for choosing Samsung.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good option for a fair price
on August 6, 2026
Posted by: Sleepygalaxy94
[This review was collected as part of a promotion.] Haven't had the phone for very long but so far streams my shows well. Had plenty of memory slave for the mountain of photos i have. Camera quality is good battery life is decent. It does get a little slow if you try doing multiple things within a short time.
I chose this phone for what I feel like is obvious reasons.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
android samsung all the way...
on August 6, 2026
Posted by: BrwnFrecklez83
[This review was collected as part of a promotion.] Upgraded to an A 17 about a few months ago... so far not bad. I do lime this one better then the 15 and 16.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 11, 2026
Hola BrwnFrecklez83,

Thank you for sharing your Galaxy A17 5G story with us. We are glad you have been able to find a phone that's setting your needs. The Galaxy A17 5G offers a large display, reliable 5G connectivity, and useful features for everyday tasks. It is great to hear that you are enjoying it more than your previous Galaxy A15 and A16 devices. We appreciate your continued support of Android and Samsung. Thank you for being part of the Samsung community.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It feels physically solid!
on August 6, 2026
Posted by: EHenrywv
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G and it really does feel like a solid phone physically. Several slips and drops have occurred and the phone's screen and body have managed so far not to have cracked or chipped.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 10, 2026
Hey Ehenrywv,

Thank you so much for letting us know how things are going with your Galaxy A17 5G. Built to keep up with your daily routines, it helps you stay connected and includes advanced features. We are thrilled to hear that the device has stood the test of time, handling bumps and drops along the way. You can certainly trust in its durability. Thank you for sharing why you chose the Galaxy A17 5G. We appreciate your review, and thank you for choosing Samsung.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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