Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,750 Reviews)
Open Ratings Snapshot
Rating breakdown 3,750 reviews
5 Stars
2,195
4 Stars
852
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone to have
on August 10, 2026
Posted by: Tchambliss
[This review was collected as part of a promotion.] I chose the Galaxy A17 because it was fair price, reliable, and easy to use. The most I like about it is the design, feel, and color of it. I also like the A17 because of how great the features and it capabilities are.
For example, I love how clear and crisp my pictures and videos are when they come out. I love how easy it is to synch all my stuff effortlessly together.
So, all in all it is a great device that I would suggest to anyone to buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone for a busy mom
on August 10, 2026
Posted by: 85baby
[This review was collected as part of a promotion.] This is longest I have had a phone without a cracked screen lol the durability is unmatched. I am happy that I chose the A17 galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of A17
on August 10, 2026
Posted by: Blessed
[This review was collected as part of a promotion.] I choose Samsung. They are great phones. I am very satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone fore galaxy
on August 10, 2026
Posted by: Dominick
[This review was collected as part of a promotion.] None plz and thank you none plz and thank ..............
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best thing smoking!!!@
on August 10, 2026
Posted by: Manny72
[This review was collected as part of a promotion.] This is by far the best product in the market. Affordable. Reliable. Epic camera shots. Easy input. Tons of
Access to many apps and so much more I would refer this model to anyone who questions if Samsung has the best price for quality service.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product performs poorly
on August 10, 2026
Posted by: Dkhereandthere
[This review was collected as part of a promotion.] This phone is garbage it gets to hot it's not that old, it can't support me than function
Value
1 out of 5
1
Response from Samsung USBy R&R, August 13, 2026
Hey there Dkhereandthere,

Thank you for informing us about the issues you're experiencing with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking capabilities designed for everyday use. It's understandable that if your phone becomes noticeably hot while running multiple functions, it can affect your confidence in the device.

We have some troubleshooting steps you can try to help keep your phone at a normal temperature. Please see the link below for those steps. We appreciate you bringing these concerns to Samsung's attention, as they help inform ongoing product improvements. Thank you for being a part of the Samsung community.

Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is advanced and easy to use.
on August 10, 2026
Posted by: Woodyrmw
[This review was collected as part of a promotion.] I chose this galaxy a17 because it has everything I need at my disposal! The video and picture quality is the best. And its really easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 10, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] This phone has been very good and it reminds me of when to restart my.phome after so long it updates on time great pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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