Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,750 Reviews)
Rating breakdown 3,750 reviews
5 Stars
2,195
4 Stars
852
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
A17 5G review
on August 10, 2026
Posted by: Justheretoreview
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 to give Samsung a test run. It's okay so far a little laggy and glitches here and there. I do love Samsung products but I'm not sure if ill stay with the A17. Id love to do an upgrade soon to another Samsung phone.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello Justheretoreview,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and features designed for everyday use. We appreciate your decision to try Samsung, and we understand that occasional lag and glitches may lead you to question whether the A17 5G is the right choice for you. We have many options available, so when you are ready to upgrade, please reach out for recommendations. Your feedback is valuable in helping Samsung improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and features designed for everyday use. We appreciate your decision to try Samsung, and we understand that occasional lag and glitches may lead you to question whether the A17 5G is the right choice for you. We have many options available, so when you are ready to upgrade, please reach out for recommendations. Your feedback is valuable in helping Samsung improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This device is really slow
on August 10, 2026
Posted by: MsBlair
[This review was collected as part of a promotion.] I chose device hoping to get a better feature but this device has been very slow. I deleted alot of apps hoping it would improve but it's runs really slow
Value
2
Response from Samsung USBy R&R, August 13, 2026
Hey there MsBlair,
Thank you for sharing your decision to choose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking features designed to support your daily routine. We understand how frustrating it can be when your phone's performance slows down, even after removing apps in hopes of improving responsiveness.
When you notice your phone becoming slower, it may be a good idea to clear some data. If you're having trouble with unresponsive apps, it might be time to give them a good "spring cleaning." Don't worry; you don't have to uninstall the app or reset your phone or tablet. Instead, simply clear the app's cache or data.
Clearing the app cache is like giving your apps a cleanse. It removes residual files that could be slowing them down. Here’s how to do it:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear cache**.
You can also choose to clear the app's data. However, please note that this will completely reset the app. Make sure to write down any accounts or usernames before doing this, so you can log back in after the reset. To clear the app's data:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear data**, and finally tap **Delete**.
This will completely wipe the app and reset it to its original settings. For more information, please check out the link provided below. Your feedback helps Samsung better understand the experience customers have with everyday performance. Thank you for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your decision to choose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking features designed to support your daily routine. We understand how frustrating it can be when your phone's performance slows down, even after removing apps in hopes of improving responsiveness.
When you notice your phone becoming slower, it may be a good idea to clear some data. If you're having trouble with unresponsive apps, it might be time to give them a good "spring cleaning." Don't worry; you don't have to uninstall the app or reset your phone or tablet. Instead, simply clear the app's cache or data.
Clearing the app cache is like giving your apps a cleanse. It removes residual files that could be slowing them down. Here’s how to do it:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear cache**.
You can also choose to clear the app's data. However, please note that this will completely reset the app. Make sure to write down any accounts or usernames before doing this, so you can log back in after the reset. To clear the app's data:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear data**, and finally tap **Delete**.
This will completely wipe the app and reset it to its original settings. For more information, please check out the link provided below. Your feedback helps Samsung better understand the experience customers have with everyday performance. Thank you for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All the luxury, less money
on August 10, 2026
Posted by: Savvyconsumer
[This review was collected as part of a promotion.] This phone had been amazing and a great transition from the S series. The price point and performance ability is why I chose the A series and have fell in love every since. The picture and video quality is amazing. Definitely recommended for the money savvy tech consumer 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been a Samsung consumer for 30 years
on August 10, 2026
Posted by: Ciaro71
[This review was collected as part of a promotion.] My phone is the primary source for all online uses possible named: streaming, reading, news, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 10, 2026
Posted by: Smiley
[This review was collected as part of a promotion.] I like it because it easy to use. I like how the pictures are clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A17 smart phone
on August 10, 2026
Posted by: Dwaltwize
[This review was collected as part of a promotion.] I really like how big the screen is and how rmfast the fast charging g is. The batty life is about a 8 out 10. Over all its an eazy to use nice smart phone for people who want a phone for all the smart abilities
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello Dwaltwize,
We value your feedback on your Galaxy A17 5G and appreciate you highlighting the features that have worked so well for you. The Galaxy A17 5G combines a large display, fast charging, and reliable battery life for everyday use. We're glad to hear that the phone is easy to use and offers the smart features you need without being complicated. Thank you for sharing your thoughts on the screen, charging, and battery performance. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We value your feedback on your Galaxy A17 5G and appreciate you highlighting the features that have worked so well for you. The Galaxy A17 5G combines a large display, fast charging, and reliable battery life for everyday use. We're glad to hear that the phone is easy to use and offers the smart features you need without being complicated. Thank you for sharing your thoughts on the screen, charging, and battery performance. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an awesome camera
on August 10, 2026
Posted by: Bulldawg
[This review was collected as part of a promotion.] I love how my pictures come out. It also download apps face..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From my son..
on August 10, 2026
Posted by: Mammabear83
[This review was collected as part of a promotion.] I needed a new phone badly! I had dropped my old one and the screen had completely just detached from the phone. After being scammed out of$ I paid for a new phone online..I should've known the price was too good to be true! My son had night brought me over this phone. It works great! I CHOSE Samsung as they have not let me down yet even when I did switch to a different kind.... The old phone wasn't a Samsung it was a one plus. THANK YOU SAMSUNG!
Value
4
Written by a customer while visiting Samsung US