Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,750 Reviews)
Rating breakdown 3,750 reviews
5 Stars
2,195
4 Stars
852
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Phone is good for budget users
on August 10, 2026
Posted by: PhoneOShopped
[This review was collected as part of a promotion.] I chose this phone because it was budget friendly for me. It has pretty good performance although at times it might get a little laggy. Otherwise the display and internet is adequate for my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 10, 2026
Posted by: dragonflymom
[This review was collected as part of a promotion.] I chose my A17 5G when we were looking to upgrade my phone. I love Samsung phones. I love my phone. Camera takes amazing photos. Way faster than my old phone. Only downside i have is it randomly crashing. Either the system crashes or the phone will freeze and i have to force a reboot. Besides that i enjoy and love my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect
on August 10, 2026
Posted by: Gamingtailslit
[This review was collected as part of a promotion.] I chose this phone because it was very reliable the photos and selfie are perfect and it runs smoothly i really love this phone so much and will be having it for a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on August 10, 2026
Posted by: Trigger
[This review was collected as part of a promotion.] Phone all together operates good. I chose to continue using this phone even though I have another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good foundational qualities
on August 10, 2026
Posted by: VirtualVitality
[This review was collected as part of a promotion.] I chose the Galaxy a17 for use of use and practicality. It has decent storage it's synced up to accounts that I completely forgot about for example the photos gallery has pictures from more than 10 years ago that I thought got deleted somewhere in the void of the internet. Although I did choose to give it three stars because the camera quality is not the best when I do take a lot of pictures it stops and crashes it does tend to get hot. There are times where I get a UI system error and the phone goes completely black and unusable. I've brought it to the store before and figured out how to fix it but it's brand new and shouldn't have this problem even if it is an older model
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello there VirtualVitality,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers practical storage, easy account syncing, and a large display that enhances the experience of rediscovering years of photos. We're pleased to hear that these foundational features have worked well for you. However, we understand that issues like camera crashes, noticeable heat, and occasional interruptions in the System UI can detract from your overall experience. Your detailed feedback helps Samsung identify areas for improvement in reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers practical storage, easy account syncing, and a large display that enhances the experience of rediscovering years of photos. We're pleased to hear that these foundational features have worked well for you. However, we understand that issues like camera crashes, noticeable heat, and occasional interruptions in the System UI can detract from your overall experience. Your detailed feedback helps Samsung identify areas for improvement in reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone!
on August 10, 2026
Posted by: MiggySmalls
[This review was collected as part of a promotion.] I chose the A17 because it is a good, and reliable budget phone, and I am most comfortable with Galaxy series phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on August 10, 2026
Posted by: TN5987
[This review was collected as part of a promotion.] I chose a Samsung Galaxy A17 5G. So far, I've thoroughly enjoyed my new phone. I haven't had any major problems, and when I did... my carrier was able to help me in-store. Thanks Samsung, another great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love looove the camera!
on August 10, 2026
Posted by: Mantha
[This review was collected as part of a promotion.] I went to look at new phones to get for my family and I. I chose to stick with the company as I had an A15 prior to this. I'm pleasantly surprised at the overall capabilities of this phone! My A17 is resilient! The camera captures in movie-like quality. The specific one I got has quite a bit of storage and also is AMAZING with multitasking apps, like listening to music and running a game at the same time with no interruption or lag! I'm so glad I upgraded and I'm still figuring out new things about it every day.
Value
5
Written by a customer while visiting Samsung US