Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,749 Reviews)
Rating breakdown 3,749 reviews
5 Stars
2,195
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
A17: Sleek, yet Affordable
on August 10, 2026
Posted by: EpicHelios
[This review was collected as part of a promotion.] I have always been a huge Samsung Fan and have normal stuck with the Samsung Galaxy S Ultra series devices. I still own a S22 Ultra, however I needed a secondary device specifically for medical appointments and basic daily usage. So, for that purpose, I chose the Samsung A17. This device has a surprisingly sleek, premium looking design at a budget price. Very nice, large display, decent midrange camera, and a great battery life. My only small complaint is that the processor does tend to lag every once in a while, but only when trying to use more strenuous apps or features. All in all, the phone is definitely worth it's cost and I recommend it for users who don't need anything too high end and for parents buying a smart phone for their kids.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Phone review
on August 10, 2026
Posted by: Tamatha
[This review was collected as part of a promotion.] If i could give a zero I would. This is by far the worst phone I have ever owned.
Value
1
Response from Samsung USBy R&R, August 13, 2026
Hi Tamatha,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G brings together 5G connectivity, a large display, and everyday Galaxy features designed to support your daily routine. We understand that your overall experience with the phone has fallen far below what you expected. Although you did not mention a specific area that caused your rating, your feedback is still valuable and helps Samsung understand how customers are experiencing their devices. Thank you for sharing your feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G brings together 5G connectivity, a large display, and everyday Galaxy features designed to support your daily routine. We understand that your overall experience with the phone has fallen far below what you expected. Although you did not mention a specific area that caused your rating, your feedback is still valuable and helps Samsung understand how customers are experiencing their devices. Thank you for sharing your feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy
on August 10, 2026
Posted by: Morning
[This review was collected as part of a promotion.] I love this phone its easy to navigate. The picture is great really clear. It's fast. The battery last all day unless I'm on it playing games all day lol and it charges really quick. It takes great pics. I would definitely recommend this phone. I Choose to give it 100% rating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely dependable
on August 10, 2026
Posted by: JD3364
[This review was collected as part of a promotion.] I chose samsung when I was but a young kid, I didn't know it would lead me to the most dependable, user-friendly option on the market, I love my samsung phone and it has become a reliable partner in life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great
on August 10, 2026
Posted by: De6044
[This review was collected as part of a promotion.] I'm so glad I chose this Samsung phone it works great I always buy Samsung this to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is hands-down the best phone I have ever chos
on August 10, 2026
Posted by: LoveMyBabies
[This review was collected as part of a promotion.] I chose my A17 because its one of the best phones I've ever had! Never had a problem with this product or any other product from same company! I will most likely use this product forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok
on August 10, 2026
Posted by: dak842004
[This review was collected as part of a promotion.] This phone tends to reset every app when I minimize them but other than that it works fine
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hi there dak842004,
Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and features that enhance everyday multitasking for apps and communication. We’re pleased to hear that the phone performs well overall. However, we understand that having apps reset whenever they are minimized can hinder multitasking. Your feedback regarding app functionality is valuable and helps Samsung improve the software experience. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and features that enhance everyday multitasking for apps and communication. We’re pleased to hear that the phone performs well overall. However, we understand that having apps reset whenever they are minimized can hinder multitasking. Your feedback regarding app functionality is valuable and helps Samsung improve the software experience. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use. I really enjoy how easy.
on August 10, 2026
Posted by: Rob420
[This review was collected as part of a promotion.] I chose this pho e because it's easy to use and I am not to good with phones but this one makes it easy.
Value
5
Written by a customer while visiting Samsung US