Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,748 Reviews)
Open Ratings Snapshot
Rating breakdown 3,748 reviews
5 Stars
2,194
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Great phone for Deaf people
on August 10, 2026
Posted by: Pixied8tk
[This review was collected as part of a promotion.] I chose this A17 phone because it has real time texts and TTY features on phone. Which makes it easier for Deaf people such like me to use it. To type a text or making phone calls on real time text by calling relay service in order to communicate with whoever that is important to these Deaf people like me. It has been quite great product so far.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 10, 2026
Posted by: Grimdam120
[This review was collected as part of a promotion.] I chose this phone cause a great price and I use it for streaming games and social media platforms
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 10, 2026
Posted by: arilove92
[This review was collected as part of a promotion.] Love the features of the device. Love the look of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
like the feature of the layout of the home screen
on August 10, 2026
Posted by: SHADXNOVA
[This review was collected as part of a promotion.] I really like the device and it is pretty good and it is easy to use and good to have for every day use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is a great middle option
on August 10, 2026
Posted by: Sharona59
[This review was collected as part of a promotion.] I chose this phone for ease to operate and the reasonable price! I'm a senior with limited resources so this phone was perfect for me!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love My Samsung
on August 10, 2026
Posted by: Sheadaboo1
[This review was collected as part of a promotion.] I chose my Samsung phone because I've heard great things about Samsung products, also I was the only one in a 2 household family without a Samsung phone. So I finally upgraded from the phone I had (Motorola) to a Samsung and guess what? BEST DECISION EVER
LOVING MY SAMSUNG .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has limited space
on August 10, 2026
Posted by: KSIGLITCHY
[This review was collected as part of a promotion.] I chose this phone because of its affordability. That being said its on the cheaper side but with this model you run out of space immediately. I only put everyday apps on my phone and 2 small games and it was out of space which affects functions necessary to load screens now there's a massive delay in between pages.this phone has way less space then it's predecessor me and my wife are both highly disappointed with this model and can't wait for an upgrade.
Value
2 out of 5
2
Response from Samsung USBy R&R, August 17, 2026
Hello KSIGLITCHY,

Thank you for choosing the Galaxy A17 5G and sharing your experience. This device features a spacious display, 5G connectivity, and a reliable battery designed to support everyday apps, entertainment, and communication. We understand how frustrating it can be to deal with limited storage and slow loading times, especially when you have only your essential apps and a few games installed.

To improve the device's performance when switching between apps, one effective solution is to adjust the battery settings for specific apps you want to run in the background. By changing the battery optimization setting for those apps to "Unrestricted," you can ensure that the system doesn’t put them to sleep in the background, allowing them to pick up right where you left off.

To do this, follow these steps:
1. Go to your phone's Settings.
2. Tap on "Apps" and select the specific app that keeps resetting.
3. Tap "Battery" (or "App battery usage").
4. Change the setting from "Optimized" to "Unrestricted."

Your feedback is valuable and helps us continue improving the Samsung experience.


Access and organize the apps on your Galaxy phone

From

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has a great feature.
on August 10, 2026
Posted by: Freestyle
[This review was collected as part of a promotion.] I use my Samsung to take photos, make videos, publish videos on tiktok, build Android apps, do many other things on it, create websites, all kinds of net trade stuff.
Value
2 out of 5
2
Response from Samsung USBy R&R, August 17, 2026
Hey there Freestyle,

Thank you for choosing the Galaxy A17 5G and sharing how much you accomplish with it. Its capable camera, spacious display, and versatile Android experience support everything from photos and videos to app development and website creation. We love hearing how you use your Galaxy for both creativity and productivity. Thank you for being part of the Samsung community.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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