Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,193
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Galaxy a17 5g is the best phone I ever had
on August 10, 2026
Posted by: Jsito89
[This review was collected as part of a promotion.] I'm proud I chose my galaxy a17 5g the the graphic ,the camera it's aswos pictures I use it for work..I'm an auto detailer so i alwys take video and pictures of before and after and the audio Hundred percent satisfying they did an amazing job on designing this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is very slow
on August 10, 2026
Posted by: Amberalert
[This review was collected as part of a promotion.] Every time I use my device it is very slow. It lags on loading websites and the battery drains super fast. Overall I am not satisfied with this product but cannot afford a new device
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hello Amberalert,
Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and everyday versatility are designed to support browsing, communication, and entertainment throughout the day. We understand how frustrating it can be when websites load slowly and the battery drains quickly, especially when you rely on your phone daily. Please check out the online article linked below for tips on preventing your battery from draining too quickly. Your feedback is valuable as we continue to improve the Samsung experience.
Battery draining fast on Galaxy phones and tablets
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and everyday versatility are designed to support browsing, communication, and entertainment throughout the day. We understand how frustrating it can be when websites load slowly and the battery drains quickly, especially when you rely on your phone daily. Please check out the online article linked below for tips on preventing your battery from draining too quickly. Your feedback is valuable as we continue to improve the Samsung experience.
Battery draining fast on Galaxy phones and tablets
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on August 10, 2026
Posted by: Ginger
[This review was collected as part of a promotion.] I chose this phone because taking pictures with it every where I go is incredible and the editing tools are very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on August 10, 2026
Posted by: Kadielane
[This review was collected as part of a promotion.] I chose the Galaxy A17 5 g. I will never use any other phone. Everything about this phone. Never had any problems. Perfect size. The quality is simply amazing. Audio, video is perfect. If you're shopping for a new phone, this should be the phone for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device performance is great
on August 10, 2026
Posted by: BA88momof2
[This review was collected as part of a promotion.] I chose this android device as its user friendly and performs all tasks optimally. I use my device for work, school applications for my kids, checking my emails, gaming and taking pictures. Ive had no issues with my device and recommend this device if your wanting something multifunctional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A17 lagging
on August 10, 2026
Posted by: Alice89lost
[This review was collected as part of a promotion.] I chose to review the a17 my current device it's has a lagging issue constantly freezing and around sucks maybe its because im used to the ultra or the note but the processor suck on this device
Value
2
Response from Samsung USBy R&R, August 18, 2026
Hey there Alice89lost,
Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. This device features a spacious display, 5G connectivity, and a reliable battery, all designed to enhance your everyday communication and entertainment. We understand that experiencing constant lag and freezing can be frustrating, especially if you're accustomed to the Galaxy Ultra and Note devices.
To learn more about optimizing your device's performance, please check the link below for helpful tips and troubleshooting steps. Your feedback is invaluable as it helps us refine the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. This device features a spacious display, 5G connectivity, and a reliable battery, all designed to enhance your everyday communication and entertainment. We understand that experiencing constant lag and freezing can be frustrating, especially if you're accustomed to the Galaxy Ultra and Note devices.
To learn more about optimizing your device's performance, please check the link below for helpful tips and troubleshooting steps. Your feedback is invaluable as it helps us refine the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outdated but loved
on August 10, 2026
Posted by: Addalove
[This review was collected as part of a promotion.] I've had this phone for a few years now and am lucky to have it by the grace of God. I was in a really bad way and found help, whom I'll always be grateful to, they bought me this wonderful phone and it has never let me down. I have used it for resumes, important emails, calls, texts and of course GAMES. It has wonderful graphics, the phone itself is sturdy and I've dropped in once or twice but has yet to crack. I would chose this phone again! Thanks be to the galaxy ones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I was forced to upgrade.
on August 10, 2026
Posted by: Bebe730
[This review was collected as part of a promotion.] Apparently my app couldn't update cause my phone was out of date. So I was FORCED to upgrade! I had a samsung J7 star and it was a dream! This phone is annoying and hard to navigate.
Value
2
Response from Samsung USBy R&R, August 18, 2026
Aloha Bebe730,
Thank you for continuing with Samsung and sharing your experience with the transition to the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential apps and communication easily accessible. We understand that adjusting to a new interface can be challenging, especially after being comfortable with your previous Galaxy J7 Star. Your feedback is valuable and helps us work toward creating a more intuitive Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for continuing with Samsung and sharing your experience with the transition to the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential apps and communication easily accessible. We understand that adjusting to a new interface can be challenging, especially after being comfortable with your previous Galaxy J7 Star. Your feedback is valuable and helps us work toward creating a more intuitive Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US