Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,193
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This phone has a million great features
on August 11, 2026
Posted by: Boop1982
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G because I needed a new phone well glad I did this phone is definitely the best phone I have ever had the camera is amazing the picture pop with bright colors and its so clear I enjoy listening to music the speakers on this phone are super clean and clear and loud u don't need a speaker it has so many features all the wallpapers icons are awesome I would definitely recommend this phone it won't disappoint you i am extremely satisfied and happy with my choice thank u I put a picture of the wallpaper and icon i chose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It suits ME.....has everything I need.
on August 11, 2026
Posted by: Beveljean
[This review was collected as part of a promotion.] My husband gifted me with a new phone for my birthday. I chose this Galaxy fir the size , camara, easy to use, and reviews. I love all of the different functions, some I didn't know it had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose thw A17 5g
on August 11, 2026
Posted by: Geebah
[This review was collected as part of a promotion.] I chose the A17 5g and have not regretted it for a moment. Its speed, memory, size, capabilities and all the "bells and whistles" have proven, once again, why Samsung is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on August 11, 2026
Posted by: Josephjoey
[This review was collected as part of a promotion.] I use my awesome phone for research, video games and watching Netflix and YouTube I love this phone its so responsive and I get ervything I need done with it. Thanks so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this phone is OK. it does the job.
on August 11, 2026
Posted by: Dad1147542
[This review was collected as part of a promotion.] I chose this phone for the size and the price!! it does the job. I basically just txt and call people and it works well for me. it doesn't support some apps that are important for my health which I don't like!! but overall, the phone works well.
Value
3
Response from Samsung USBy R&R, August 19, 2026
Hello Dad1147542,
Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. The phone's large display, dependable calling and messaging capabilities, and long-lasting battery make it perfect for everyday use. We’re glad to hear that it meets your essential needs, and we recognize the importance of its compatibility with your health-related apps. Your feedback is valuable in helping Samsung continue to enhance the Galaxy experience.
-Ty
Samsung Support
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Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. The phone's large display, dependable calling and messaging capabilities, and long-lasting battery make it perfect for everyday use. We’re glad to hear that it meets your essential needs, and we recognize the importance of its compatibility with your health-related apps. Your feedback is valuable in helping Samsung continue to enhance the Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device
on August 11, 2026
Posted by: ManintheMirror
[This review was collected as part of a promotion.] I chose the A17 mainly for the cheapness of it, but after a couple of days with it I have been impressed by all its features.
Gemini has been a wonderful help for my search when I have a plethora of questions. The performance of the phone is decent quality as well, handling high graphics for games very well.
The app selection in the play store is also diverse and plentiful, having apps that help with my daily life.
Gemini has been a wonderful help for my search when I have a plethora of questions. The performance of the phone is decent quality as well, handling high graphics for games very well.
The app selection in the play store is also diverse and plentiful, having apps that help with my daily life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Basic junk phone
on August 11, 2026
Posted by: MrGetRite
[This review was collected as part of a promotion.] I chose this phone when last phone a s22ultra stopped working for the 6th time. That was a big mistake. This a17 calls 911 on its own because of the emergency sos at the bottom of the screen. If the phone is in your pocket when you get a call it will start calling 911 automatically.
Slow and glitch is the best description for this phone. I can stand next to my wifi router and still have problems playing a video or even an advertisement. Even without wifi it takes forever to load or open apps. There is times where the phone will not respond to anything except turning it off and back on. If you need a temporary phone this is perfect but not for long time use or work use!
Slow and glitch is the best description for this phone. I can stand next to my wifi router and still have problems playing a video or even an advertisement. Even without wifi it takes forever to load or open apps. There is times where the phone will not respond to anything except turning it off and back on. If you need a temporary phone this is perfect but not for long time use or work use!
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hola MrGetRite,
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages Hola MrGetRite,
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages Hola MrGetRite,
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, August 17, 2026
Hola MrGetRite,
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your detailed feedback. Its large display, 5G connectivity, and long-lasting battery are designed to keep essential tasks easily accessible. We understand how disruptive unintended Emergency SOS activations, slow loading times, Wi-Fi difficulties, and periods of unresponsiveness can be, especially when you rely on your phone for work. Your comments provide valuable insights into your real-world experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
I like the fingerprint ID and that's it.
on August 11, 2026
Posted by: Glitchy
[This review was collected as part of a promotion.] This phone was given to me because the phone tech broke my other phone. I had an s10 before this phone and it worked well. No glitch in or delays.
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hey there Glitchy,
Thank you for mentioning the fingerprint sensor on your Galaxy A17 5G. This phone features a spacious display, 5G connectivity, and a battery designed for everyday use. We understand that the delays and glitches have made your transition from the Galaxy S10 less enjoyable than anticipated. We appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for mentioning the fingerprint sensor on your Galaxy A17 5G. This phone features a spacious display, 5G connectivity, and a battery designed for everyday use. We understand that the delays and glitches have made your transition from the Galaxy S10 less enjoyable than anticipated. We appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US