Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,747 Reviews)
Open Ratings Snapshot
Rating breakdown 3,747 reviews
5 Stars
2,193
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2 out of 5
2
I was happy to receive my new phone!
on August 17, 2026
Posted by: Troneloco
[This review was collected as part of a promotion.] I chose this phone bc I love Samsung. It's been pretty great so far. I hope to learn everything it has to offer.
Value
2 out of 5
2
Response from Samsung USBy R&R, August 20, 2026
Hey there Troneloco,

Thank you for sharing why you chose the Galaxy A17 5G. We are thrilled to hear that you enjoy your device! The Galaxy A17 5G offers 5G connectivity, a large display, and versatile camera features to explore. We're glad your experience has been positive so far, and we appreciate your continued choice of Samsung. We hope you enjoy discovering everything your Galaxy has to offer!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
"I Choose "
on August 17, 2026
Posted by: Cheflife
[This review was collected as part of a promotion.] I do like my Device it takes amazing pics when it wants too. I just need more storage but would love to get the fold phone, just can't afford it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT!!!
on August 17, 2026
Posted by: Ajt2026
[This review was collected as part of a promotion.] I am so glad I chose the Samsung Galaxy A17 5G when my old phone broke. It runs smoothly and is good for video calls with family and mobile gaming!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on August 17, 2026
Posted by: Jonathan
[This review was collected as part of a promotion.] Works well most of time, what else do you want me to say?
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A series review
on August 17, 2026
Posted by: Spider
[This review was collected as part of a promotion.] Not a very good phone . Sound breaks up.my other phone did the same thing
Value
3 out of 5
3
Response from Samsung USBy R&R, August 20, 2026
Hi Spider,

Thank you for sharing your thoughts on the Galaxy A17 5G. Designed to keep up with your daily routine, the Galaxy A17 5G offers 5G connectivity, a spacious display, and versatile camera features for everyday use. We understand that inconsistent sound can detract from calls and other daily activities. We appreciate your feedback as we continue to refine the Galaxy experience.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone my son got me
on August 17, 2026
Posted by: Steph83
[This review was collected as part of a promotion.] I needed a phone badly after I dropped mine and the whole screen detached. My son had gotten me this one and I chose to keep it instead of getting a brand new one. I love Samsung and I think they are great phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Stick with the S series
on August 17, 2026
Posted by: Jessssss
[This review was collected as part of a promotion.] Its miserably slow
Especially compared to my old S series I had a few years ago
Cant wait to upgrade and go back to an S
Value
1 out of 5
1
Response from Samsung USBy R&R, August 20, 2026
Hey Jessssss,

The Galaxy A17 5G provides 5G connectivity, a spacious display, and useful features for daily tasks. We appreciate your feedback regarding the phone's speed, especially in comparison to your previous experience with a Galaxy S series device. Customer comparisons like yours offer Samsung valuable insights into performance expectations across the Galaxy lineup. Thank you for being a part of the Samsung community.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its a good phone
on August 17, 2026
Posted by: MeekBaby
[This review was collected as part of a promotion.] I use my phone for text talk and internet and to recieve pics and messages
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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