Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
First time user
on December 22, 2023
Posted by: JJ Morris
from Kingsford Heights, Indiana
So far so good. Easy setup. Way easy to use. So many options on it to watch different programs.
Will be buying a second one for my bedroom
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
The worst ever!
on December 22, 2023
Posted by: Junk
from Las Vegas
The old interface reminds me of windows for computers first came out. I can see you have never bothered the get with your competitors. Also would Nev er connect to my bluetooth sound system. Lousing old outdate tv show and movies.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works great!
on December 22, 2023
Posted by: Kevin
from Indiana
No more buffering like I had with my Sony installed apps.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great Features
on December 22, 2023
Posted by: Dan Boaz
from Atlanta GA
Great replacement for my older ROKU in my home theater, Easy setup and works very fast. I like the recharable battery in the remote control. I may buy another Roku Ultra for my great room. I would like to see an update in the fast forward feature for TV shows that shows me when the commercials are over.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on December 22, 2023
Posted by: tyork56
from Topeka, Ks
Excellent so far. Remote is not working properly at this time. It makes 2-3 moves at a single button push. I will keep working to solve the issue.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Works great but
on December 22, 2023
Posted by: cogs222
from West Haven Ct
I have no problem with the Roku itself but for some reason the remote battery drains fast and the remote status pops up on the screen constantly unless I keep it plugged into a usb charger
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great device, great programming, great interface
on December 22, 2023
Posted by: Mizzonte
from Watertown MA
I finally bought my own Roku after using a number of friends' units and I like it a lot. It seems that the Roku channel programming keeps getting better, and the device remains super easy to use. I especially like the 'global' search function to look for a program among the dozens of services we have now - makes it practical to find what you want without doing a deep dive.
My WiFi kept kicking the Roku offline for unknown reasons, perhaps because I'm in a big apartment building, so I dug up a Cat 5E cable, connected the Ultra to the router and the connection has been 100% stable. This is an advantage of the Ultra - the wired port solves this problem. Yes, the 100Mb/s wired connection is slower than WiFi but practically, this is not an issue - no stream is even close to 100Mb/s so there's no actual penalty. Loading new services seems just about as fast as well.
I recently cut the cord with an ATSC tuner and a Roku Ultra, and with one or two streaming services, I've been extremely happy so far. I do not miss the cable box one bit, and I'm saving tons of money each month.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Simple to use, great variety, plenty of apps avail
on December 21, 2023
Posted by: Walt
from New Hampshire
Love everything about Roku. It is well thought out. Would buy again. Just bought two new Roku tvs. Now all 4 of my tvs have Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
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