Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
Portability
on September 24, 2026
Posted by: Lynn K
Knowing that if I ever want to watch movies & shows that I have saved while on vacation, I am able to unplug from my tv & replug into another tv and repeat the process at the end of vacation and upon arrival back home is a great thing. Dragging a TV around with ROKU installed on it is way to cumbersome!!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
4k tv
on March 14, 2026
Posted by: Delvin W
Tds very high speed modem..
Roku device
Lg 4k tv.
Endless movies.
Sit back and enjoy
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on March 4, 2026
Posted by: Rodney M
Awesome only TV you need have no issues easily used many options avaliable
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku is life!
on February 15, 2026
Posted by: Adrienne B
I adore Roku, there is nothing better after a crappy day at work to come home to the ease and enjoyment of Roku- it brings up all the shows I want quickly and it is seamless streaming!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on January 23, 2026
Posted by: James S
I have a newer Samsung TV but the interface is so slow it would take 5 minutes to start YouTube TV up in the morning, and the 4K never looked good.
Now with the Roku Ultra plugged into the same TV, the interface is so much faster, YouTube TV comes right up and 4K is actually being downloaded in 4K!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best streaming device
on January 12, 2026
Posted by: Michael P
I have six of these. Two on home theater, 4 on a room TV. Love the Backdrops feature. The remote is intuitive with physical buttons. Never go to LCD! All the features and apps you could want. No regrets.
I also have the newest Apple 4K TV and an Amazon cube. The slide feature of the Apple remote is a decent feature but is still not my favorite.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Wow something to watch
on January 3, 2026
Posted by: David R
Tv was dieing and me to boarding commercial on the regular air
Then this wonderful thing I viewed
Such a relief not one commercial
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 12, 2025
Posted by: Simeon N
Great product, replaced my MIDCO TV with Roku which saved me monthly subscriptions, easy to setup, and I like the audio command feature
Written by a customer while visiting roku.com
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