Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5
Love the choices
on December 23, 2023
Posted by: Connie201
from St. Cloud, MN
I really like my Roku Ultra. So glad to give up expensive cable. I have a lot to learn because I'm stuck on binge watching The Crown, Virgin River and Anne with an "e," etc.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
My preferred way to stream content.
on December 23, 2023
Posted by: Ash77
from IN
A friend had a Roku TV and I really liked the UI and ease of use along with the smart remote. I recently got a new TV and didn't like the UI and it wasn't as streamlined as Roku's so I picked up the Ultra and haven't looked back.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Really good, except...
on December 23, 2023
Posted by: OKwithit
from Kohala, Hawaii
This replaces a Roku 4k. It has a lot of very nice features and is now our go-to source. We do AppleTV off it too, because the remote is so much better. But every so often it starts up with a loud clicking noise We have to unplug and replug to get rid of it. Others have complained of this. We use CEC through an LG TV to a Pioneer receiver. We have another one through a HisenseTV to an Onkyo receiver that turns on fine, but when we turn it off, it stops and then comes right back on. I have to shut down everything manually.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku Ultra
on December 23, 2023
Posted by: Linwood
from Morehead City, NC
Have had it for about a month and it has exceeded my expectations
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Sorry that I had to return
on December 23, 2023
Posted by: Emg59
from MI
Let me start by saying that I have about 8 different Rokus, and I really enjoy them all. I recently wanted to upgrade to another Ultra, so I did and was enjoying it, until one night my tv volume suddenly went all the way up to 100, besides scaring the heck out of me, I didn't know what was going on. So after checking everything from my tv remote itself to the roku one, to unplugging everything and replugging everything, it was just crazy. Come to find out it was the roku itself, and since the batteries are rechargeable ( which I thought I would love ) I couldn't just take the batteries out to try an reset it. Anyway it just kept doing it over an over so unfortunately I returned it and am hesitant to buy another. I love the ultra best, but I am not happy about the rechargeable batteries and the way it just went bonkers on me. It even raised the volume up to the max on another tv as i walked into the room. Like I said I have multiples of these roku’s, but am now hesitant of the newer technology.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Fun and easy to use
on December 23, 2023
Posted by: Terry23
from Los Angeles
Loving my Roku Ultra. The screen display is very easy to follow and it wasn't too hard to figure out the remote, although it is a bit different from any other I have had. Was surprised then the TV screen told me my remote needed charging, a first for me. It charged quickly and I think I kept using it while it did. Didn't know what to expect from the Roku Channel, but have found some fun specialty channels there. Also lots of music channels; enjoying Christmas Classics and Christmas Jazz this month. I just have the most basic cable lineup provided at the place where I am staying now. But I subscribe to several streaming services and it was easy to add whatever ones I want to the Home Screen, or remove those I don't want. I also like using the voice command on the remote to find movies or other shows I am hoping I might be able to watch on one of my channels or services. It was very simple hook this up to the TV with the HDMI cable. (Make sure your TV has an HDMI port, or order something extra to adapt the Roku HDMI cable to a USB port or whatever port is on your TV.)
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Lots of streaming channels free.
on December 22, 2023
Posted by: quincy329
from Park Forest, IL
No problems so far, working exceptional well. Like the device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
I get it, but I don't like it
on December 22, 2023
Posted by: Jeffachilles
from Erie, PA
I realize that the Roku device can be used to stream many platforms. I bought it specifically to serve my Spectrum account. I am frustrated that the Roku remote does not have number buttons, such that I could directly select channels; nor does it have a "last channel" button. Since I am paying for TV, I like to avoid commercials and flip between live sporting events. I would spend a lot of time using arrow buttons to move between channels, if I were to flip between live sporting events. At least the filter allows me to focus upon Sports, if I wish. I get that this device was intended to serve many streaming platforms, and that many streamers are looking for movies and specific shows (not specific channels), but I wish the remote could also better accommodate those of us who know what channels they want and who wish to flip back and forth.
I would recommend this to a friend!
Written by a customer while visiting roku.com