Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
Best product on the market
on December 24, 2023
Posted by: Anonymous
from Prescott Valley, AZ
Purchased two units to replace Dish. ROKU works perfectly. Got rid of three remotes. Install was fast and easy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good streaming device.
on December 24, 2023
Posted by: Fatboyslim
from Minneapolis, Minnesota
It's a good streaming device but I would add that the remote control is a big disappointment and no more than the basic with few features as a return button. Just wish it had more features.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great performance, easy to set up and use
on December 24, 2023
Posted by: Wjhaudio
from Oxford, pa
When broadband finally came to our rural location streaming video to go with our off-air antenna was a first purchase. I've been setting up Roku units for clients for years and chose them to use for my home.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Excellent streaming device.
on December 24, 2023
Posted by: Darney53
from Chicago
Still have buffering issues with the Express connected in my living room. The ultra connected in my bedroom is hot wired. No buffering problem with it. In essence I am pleased with Roku. Hope in the future the buffering issues will be resolved.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Not needed with my new Sony Smart TV
on December 24, 2023
Posted by: TooMuchTV
from NYC
I bought this Roku thinking it would improve my viewing experience with my new Sony Smart TV. I bought a Soundbar and it did not go well at all. Constant attempts to switch to the soundbar and TV speakers. I disconnected the Roku and now live happily ever after.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Had to have another
on December 24, 2023
Posted by: Willi 2
from Fla
I already had one and had to have another one for my room I really like them
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great earphones and remote
on December 24, 2023
Posted by: Jeff
from Alabama
Bought this as an upgrade love it and the new remote
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
More than a Workhorse
on December 24, 2023
Posted by: DontNeedToKnow
from Same as Name
Bought the Roku Ultra Plus because the Express was laggy and the stuttering that occurred was significantly noticeable. Hence, a Black Friday purchase and voila, laggy scenes in streaming were no more. And yes, internet mbps was not an issue as the provider was the same before Express and after Roku Ulitra purchases, so for sure wasn't that.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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