Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
4 out of 5
4
I like this product
on December 25, 2023
Posted by: Gail
from Cheyenne
It's nice not having batteries in the remote and being able to talk to the device. However, when you navigate, using the remote (not hands free), it locks up every now and then and you have to go back to home and start again. Also, it would be nice to have a little grip on the remote. Without the batteries, it's a little hard to hold on to.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great Product……
on December 25, 2023
Posted by: NanSkates
from East Lansing, MI
I really like this product. It’s everything it says it is. I’d give it 5 Stars, except I wish there were live local stations nearer me. Hopefully one day the Lansing, Michigan area will be added.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Easy to use
on December 25, 2023
Posted by: Dolly 73
from Southwest Virginia
I bought this Black Friday to break the cord with expensive Dish, and I love it! I can find whatever I want to watch!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Volume and Power buttons stopped working
on December 24, 2023
Posted by: Ghnv
from Jericho, Ny
I brought Roku ultra a month ago and volume, power buttons on the Roku remote stopped working after first week of purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 24, 2023
Posted by: Tylertops
from San Francisco
I was never able to watch TV until I got my Roku . Now for the first time ever I can actually watch TV whenever I want at home and I love it !
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Eh.
on December 24, 2023
Posted by: 805kel
from Florida
Not impressed. The guide sucks. Can't flip through channels, and there aren't numbers on the remote, so you have to scroll through the entire guide to change the channel. Not a fan at all.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on December 24, 2023
Posted by: Radsfor
from Vernon, Az
Canceled cable cost too much with more than 75% being absolute junk. Roku sure method to get value for hard earned cash. With many films and programs to satisfy an entire family.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Enjoying It
on December 24, 2023
Posted by: sr71
from Arkansas, USA
A handy device to have.
I like to listen to Pandora on it. I can’t figure out how to listen to my playlists or play certain songs. It seems to only let me play a station.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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