Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
Powerful. Replaced older Roku
on December 25, 2023
Posted by: gvamd
from Cape Coral, FL
Enjoying everything about the new Roku. I don't lose channels as I had been. The only issue is that the volume switch, which sometimes when I press to lower the volume, will take the volume to 0. Sometimes, when I attempt to increase the volume, the volume just keeps going instead of incrementally.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
have to unplug it to use other inputs :(
on December 25, 2023
Posted by: annoyed
from Texas
Not bad, but in order to use other inputs (e.g. other HDMI ports) I have to unplug Roku or it keeps switching to Roku every time, VERY annoying
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Could use some improvements, overall satisfactory
on December 25, 2023
Posted by: Rich
from NW Ohio
Volume controls on remote should be on the face rather than the side where you hold the remote as the remote is so small. Does not allow recording of only new episodes of series so too many recordings. The volume varies drastically from one app or program to another.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Fine when it works
on December 25, 2023
Posted by: Jeff65
from Colorado
Our Roku box is great except that it regularly locks up for 10-15 seconds and then goes back to the show rolled back 30 seconds and with closed captions turned on
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Much better than previous models!
on December 25, 2023
Posted by: Lewbedo
from Atlanta
This model saved a lot of trouble that we were having with previous models.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on December 25, 2023
Posted by: Ryan Reed
from Nampa, ID
Really enjoy my Roku products. This is my 4th one. Easy to set up and to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 25, 2023
Posted by: Michael
from St. Joseph mo
I bought it because I just bought a 4k tv it was excellent product for the tv viewing so shark.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Roku Ultra Model 4
on December 25, 2023
Posted by: Iebow
from East Rochester , Ohio
Works great and clear picture except for the fact that it randomly changes stations or reverts back to a previous screen. Threw the packaging away or I would send it back to Roku.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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