Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
4
This is our best Roku yet
on December 25, 2023
Posted by: PaulN1960
from Aptos, CA
We bought this a couple months ago to "cut the cable". Well, the ISP raised the cost and speed of Internet access, however we really don't see a speed increase. We do love the three Rokus we bought. Only one is the Ultra and it is neat - love the Bluetooth headphones paring feature (Not sure why we can't do that on the 4k models).
Another concern, and I don't get it. We used to get sports stuff on regular local channels. We are supposed to be getting local channels, however for some reason now we don't ever get NFL or other sports we're used to seeing for free (with commercials which isn't a problem). Wish I knew how to make this (and other regular commercial TV) all work without having to keep add additional costs. We're retired now...and trying to keep costs down.
Another concern, and I don't get it. We used to get sports stuff on regular local channels. We are supposed to be getting local channels, however for some reason now we don't ever get NFL or other sports we're used to seeing for free (with commercials which isn't a problem). Wish I knew how to make this (and other regular commercial TV) all work without having to keep add additional costs. We're retired now...and trying to keep costs down.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Junk
on December 25, 2023
Posted by: Btaod70
from Va
Latest two months…customer support is terrible I would not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Great sound on Atmos receiver.
on December 25, 2023
Posted by: Brob726
from AL
I bought this because it has Atmos sound, can't believe how good my media room sounds now.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on December 25, 2023
Posted by: Don 223
from Chicago Il
This is my second Roku box and I really like the rechargeable remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great device, but missing one quality feature.
on December 25, 2023
Posted by: Mark
from Homer, AK
I love the device, it is much more intuitive than the Fire TV and I have been using a Fire TV for years. There is one feature that I really miss that the Fire TV has, when you rewind or fast forward the Roku does not display a small image that indicates where you are at. Please add this feature.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Nothing great
on December 25, 2023
Posted by: Tim73
from Utah
Have had it for 3 weeks, very hard to get used to, considering going back to cable.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Good design
on December 25, 2023
Posted by: Jerry123
from Leicester Nc
Easy to setup and use. No issues! To report and we have been using for a couple of months
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Nice Roku with hardwire ethernet connection.
on December 25, 2023
Posted by: John S
from Apollo Beach, FL
Bought the Roku Ultra, so I could hardwire the internet connection. Works great and makes the system more stable. Love the remote with the ear buds connection!
I would recommend this to a friend!
Written by a customer while visiting roku.com