Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
2 out of 5
2
Needs to have updated software for voice & other
on December 30, 2023
Posted by: Jimbo243
from Palm Coast Florida
Picture is VG but voice sync is bad no matter what I try, both on tv or in Ultra.
Remote buttons starting to fail, must press multiple times to get results.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
3rd for us
on December 30, 2023
Posted by: Anonymous
from Tx
My prior Roku gave up thr ghost so I decided to try this upgraded product. I like that I can now turn on thr TV & adjust the volume. I also used one of the 2 blank buttons for Prime. I wish I could load the other buttons. I don't like that Roku decides for me which service I want to watch. Haven't trued to use the other features.
Also bought a Roku stick for my Smary TV since that is the only way I can watch I can watch my local CBS station.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 30, 2023
Posted by: Bien
from Illinois
Bought several months ago along with a new tv. Could have not believe how easy set up was.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on December 30, 2023
Posted by: Anonymous
from Hurdle Mills NC
We got the Roku on all 8 tvs in our home and we are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great but has one issue
on December 30, 2023
Posted by: The_reddevil23
from San diego
Overall great but mine has an issue when watching something the audio will cut out for 2 seconds then come back, video was always visible just audio cuts out at least once per movie
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 29, 2023
Posted by: BDOUG
This was a great investment to upgrade my viewing experience. I can access all of my channels with super quality. I would recommend the ROKU ULTRA to anyone who wants a quick easy setup with high definition video. I give it an A+
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra is a worthwhile upgrade
on December 29, 2023
Posted by: Loving Roku in Delaware
from Delaware
Having switched to streaming three years ago as part of a cost-saving exercise, we were introduced to Roku streaming by a family member who couldn’t talk up its features enough. Now, after three years of absolutely loving Roku and streaming, we started experiencing one of our units getting hot frequently, requiring us to power off the set in the middle of watching something. I found the Ultra upgrade and replaced both of our Roku sticks even though the one was working just fine. OMG! Now I can watch my favorite shows without bothering anyone with the new headphones feature! And the picture quality is dramatically better especially since at least one of our televisions is newer and can handle HD so much better. I am so glad we upgraded to Ultra and I am a huge proponent of Roku. Whether using it at home or watching shows on the road, Roku is the way to go. Never will there be cable television and the ridiculous costs of cable in my house again!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Much better than I anticipated
on December 29, 2023
Posted by: Edgeboro
from Indianapolis
Simple to install. More free apps than I have time to watch. Even my wife loves it!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
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