Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
3 out of 5
3
No Difference????
on January 7, 2024
Posted by: Rayman
from Wisconsin
Bought the Ultra thinking it would improve the viewing experience. Do not see any difference from the other (cheaper) Roku device that I have. This device even has an annoying glitch that happens periodically. Sometimes when I turn it on it emits a piercing sound that won't stop until the device is unplugged and reset.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Roku Ultra
on January 7, 2024
Posted by: gwgott60
from NW Indiana
This is the best streaming box out here. I really like it a lot. I do knock one star off for the remote. Sorry Roku, your top remote still needs work. Bad placement for volume and mute, plus the lack of an easy keypad, hurts this product from being nearly perfect. I still use it daily and own more than one.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
All my steaming channels and only one remote.
on January 7, 2024
Posted by: Ms Carrie
from Los Angeles, CA
It's super easy to set up and use. I love that I can house all my channels in one place. Even Prime and Spectrum. News to this senior.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Roku is great.
on January 7, 2024
Posted by: Roger
from Los Angeles
I wish the controller was illuminated. I am always struggling in the dark to find the right button to push.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Our 3rd Roku! This is the best so far.
on January 7, 2024
Posted by: BruceCH
from Chicago
We've always loved our Roku! I just wish the remote channel buttons were all programmable, not just 2.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on January 7, 2024
Posted by: Jamie
from Iowa
Awesome unit, replaced an older unit that was slowing down after several years. No problems now!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
really clear picture
on January 7, 2024
Posted by: Blademaster
from Central NC
We had a streaming stick for years this is definitely a up grade.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
No headphones
on January 7, 2024
Posted by: Anonymous
from Boston
Can you send free ear buds, just noticed two weeks ago that they aren’t in the box?
I would recommend this to a friend!
Written by a customer while visiting roku.com
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