Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5
Live my Roku
on January 8, 2024
Posted by: Ellie
from Cocoa, Fl
When compared to the competition, think I made a very wise choice going with the Roku Ultra, Love it !
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Picture perfect good purchase.
on January 8, 2024
Posted by: weldy
from florida
I purchased a month or so ago and have experienced a problem with my Samsung television coming back on in 30 seconds +/- after being shut off.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love this Roku!!
on January 8, 2024
Posted by: jeannie674
from Hiram, GA
We bought this Roku model to replace an older one we had in our family room. We love it! The Dolby vision is awesome and everything we stream through it loads up super fast!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Nice unit
on January 8, 2024
Posted by: Roan
from eugene ore
It's worthyof thinking about buying.It improves picture on an older tv. Sound is louder but no better. Slightly disappointing.I had the money to afford a nicer unit.If you do not have the cash the cheaper would be fine.
Written by a customer while visiting roku.com
Customer Rating
5
Huge Improvement! Fast! Easy to use!
on January 7, 2024
Posted by: capguy33
from Santa Rosa, CA
We were having long delays trying to access streaming sites through our old Blu-Ray player in a remote bedroom. Thought we needed to upgrade our internet service. A friend recommended getting a Roku and we purchased this about a month ago and now we are able to access all the streaming sites we want quickly and easily! We really like it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Like Roku the Remote Broke I. Under a Week
on January 7, 2024
Posted by: Jim J
from Maryland
I like Roku. The remote is very poor quality. I have been using the remote for about two weeks. The buttons have stopped working
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on January 7, 2024
Posted by: Mightybruce
from Los angeles , CA
Easy to use have all the apps I need to stream my show
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not 100% satisfied
on January 7, 2024
Posted by: Holly
from Pgh, PA
I put Roku's on 6 of my TV's & kelt a Comcast box on the main TV. I'm constantly having issues with my Roku's & there's nobody you can call to get answers. I Hate how Expensive Comcast has become so I must suck it up.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello! You made a great choice choosing Roku products. We are committed to addressing your concerns and are here to help. Please visit support.roku.com/contactus so that we can fully understand the issue. Your feedback is invaluable and plays a crucial role in enhancing our products and services.
Thanks!
Roku Customer Advocate
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com