Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5
I Love My Roku
on January 24, 2024
Posted by: Lester
from Michigan
I started with one and it’s so easy to use and set up I now have three.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
remote
on January 24, 2024
Posted by: Debbie
from Cuyahoga Falls
I will never purchase another wireless. The remote died without warning..
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Improved the picture quality of tv.
on January 24, 2024
Posted by: Joy4
from Lakeland, FL
My son recommended that I purhase a Roku instead of buying a new tv; I'm extremely happy that I listened to him.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Needs better Power save functionality
on January 23, 2024
Posted by: rich48
from Jacksonville, FL
When I turn off the Roku Ultra by default it shuts itself down entirely before I next try to turn it on. It does not respond to the remote on/off button. Because the Roku Ultra is hidden behind the TV on the wall mount, as is the 120 V power outlet, I need to move the TV to reset the ultra. Extremely Annoying! The good side, the remote does not require line of sight access to the Ultra, so I can hide it. The circuitry that listens for the ON signal should not be part of the power saving. There is an option to turn off power saving entirely, which does keep the Ultra responsive to the remote ON signal. But that warns you it wastes power, hence my suggestion that the part that listens for the ON signal should be detached from whatever other circuitry goes to sleep in power save mode.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Not real happy with my upgrade. Sound is terrible!
on January 23, 2024
Posted by: Laura
from Tacoma, WA
I purchase the ROKU Ultra after using the ROKU 3 for years and years. I thought the newer model would have more features, maybe faster and more intuitive. However I was really disappointed with the Ultra, it was totally not worth the upgrade. I hated the way it sounds. Every time I used it it defaulted to night mode in the sound setting, I was constantly changing it back to voice enhancement. Even with voice enhancing the audio had too much bass and we couldn't understand a word anyone was saying. I tried every setting available on it, even setting it up with no customization didn't help. Finally gave up and went back to my ROKU 3. I'll sell the ROKU Ultra and try to recoup some of what I paid for it I guess.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Great, but...
on January 23, 2024
Posted by: Theater Room
from Home Theater
As a professional home electronics salesman and installer, I can say this is the best product of its kind on the market. However the remote needs a rethink. Needs backlit buttons and the removal of the dedicated Apps buttons. Also the ability to better control a/v receivers and sound bars.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Confused
on January 23, 2024
Posted by: I dont know
from Ga
I'm not sure what I bought. I bought this for Fubo. What is Roku and what can it do for me?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Walt’s Roku
on January 23, 2024
Posted by: Walt
from Evansville IN
I was given two Roku Ultras for Xmas and added to my two previous TVs that have a Roku my home is full time Roku with all remotes the same and simplicity of use.
I would recommend this to a friend!
Written by a customer while visiting roku.com