Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5
Roku Ultra Speed
on June 25, 2024
Posted by: Steve B
from Jacksonville, Fl
The speed loading apps by Ethernet cable is greatly improved over using the wireless stick Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Loses connection to WiFi terribly
on June 25, 2024
Posted by: Bummed
from KY
Buffers so much you can’t finish a program. Never had that issue with streaming stick.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, September 2, 2024
Hello there, this doesn’t sound right. Help has arrived! Please ensure a strong network connection between your router and the Roku device for it to work properly. To check, please go to Settings> Network> Check connection. To improve the Wi-Fi or wireless internet connection to your Roku streaming device, you can refer to this article: https://support.roku.com/article/213122277. Aside from network issues, this might also caused by network settings or software issues. We also recommend doing a system restart by going to Settings> System> Power> System Restart. To do a software update, go to Settings> System> Software update. If the issue persists, you can contact us at https://support.roku.com/contactus.
We hope this helps!
Roku Customer Advocate
We hope this helps!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Nifty
on June 24, 2024
Posted by: brinlisa
from Missouri City, TX
This transition from cable to streaming was daunting for me… .hardest decision was which service to use. Roku was easy to adjust to after about a week.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Cable box
on June 23, 2024
Posted by: Anonymous
from Portland Or
Easy Apps to store and I have everything for a diverse viewing. Only one draw back the mute is to close to the volume control. Other then that love it. Specially the rechargeable batteries.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Worst TV Video Editors Ever
on June 23, 2024
Posted by: Name123123123000
Should not ever be allowed to cast mlb games ever. They tried to have one announcer from each team to make it fair, however, the video editors on the other side literally do not understand how to fairly give highlights to both teams.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 30, 2024
Hi there, we’re sorry to hear about this, and we want to help. Please get in touch with the MLB support team: https://www.mlb.com/live-stream-games/help-center. They will surely value your feedback. Many thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on June 21, 2024
Posted by: Josorn
from Los Angeler
I bought this to replace a ROKU 3 that was starting to malfunction.as we dropped the remote control too many times. This works great and I'm glad they retained the headphone jack on the remote control.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to set-up. Ease of use. Amount of channels.
on June 21, 2024
Posted by: Eric C
from Auburn,ME
I have owned my ROKU for 2 months and we really like how well and easy it is to use. Lots of options for different types of TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Wish it had a few more whistles
on June 21, 2024
Posted by: StumpTwig
from CT
I have several different Roku devices. Considering they are all pretty much the same, this one was the best value at the time I was purchasing.
I would recommend this to a friend!
Written by a customer while visiting roku.com