Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
Powerful connectivity
on July 23, 2024
Posted by: Tessa Bouvier
from Florida
So easily connects and stays connected to wifi. I prefer to stream with a roku as opposed to other devices/TVs. I've had a roku for 15 years and this is the best one yet!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on July 23, 2024
Posted by: Home Gym
from Seattle
Roku is great, but I really love the option to use the headset or bluetooth for workouts.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Wanted Ethernet Connection
on July 23, 2024
Posted by: Dennis
from Vallejo, CA
My wifi was not giving me the performance I wanted. The ethernet hookup has provided me with a faster more reliable internet connection. The ROKU Ultra provided what I wanted. I didn't care about the headphones. They do not have the best sound quality. If you need headphones look elsewhere. No backlight on the remote is very disappointing. I would not have upgraded if my wyfy connection did the job.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works as advertised
on July 23, 2024
Posted by: Rascal
from Cary North Carolina
It's improved our TV experience daily. We can connect to so many more channels that we enjoy viewing.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I love Roku
on July 23, 2024
Posted by: Musicwade
from Wilmington Delaware
It's been a great experience. It's not always easy but I love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on July 23, 2024
Posted by: Albertaw
from Greenup Ky
I purchased this to download my cable app. It's very easy to download apps. The remote can be recharged so no need to change batteries. If you lose the remote their is a button on the roku that you can push and it makes a noise.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Lovely Home Theater System!
on July 23, 2024
Posted by: DebPz
from Raymondville, Texas
I love this home theater system. It has everything you want in one location. It has been an amazing experience! I would highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good device
on July 23, 2024
Posted by: jkarier
from Winfield, IL
I ordered this in May (from a reputable supplier) when a special promotion price was offered. After 6-7 weeks of delivery delays, I finally ordered the device from Roku. Funny how that worked out for Roku. We have very good internet service, and I expected this new Roku to make a huge difference in picture quality on our newest 4k LG tv. The quality is better; overall, it was probably a good idea to update the device for this tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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