Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4 out of 5
4.4
(990 Reviews)
Open Ratings Snapshot
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product. 
(
655 out of 792
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
ROKU ULTRA 2025
on November 14, 2025
Posted by: Phil L
This is my fourth ROKU ULTRA actually my 5th. I gave one to my daughter. Recently after several years 5+ years for some unknown reason my Roku Stick 4K+ stopped working so I bought another Roku Ultra. I have 3 Sony Smart TVs, 2 Apple TVs(Boxes) and 5 ROKUs all connected to different TVs in my home. I have a total of 5 TVs in my home. ROKU ULTRAs are by far the best of ALL my devices. I even take one of my ROKU ULTRAs with me when I travel. They are the most user friendly love that you can change the backgrounds and wallpapers per seasons. With all the different devices to compare with ROKU ULTRAs. the ROKUs are the best in quality, fastest processors, and best value of ALL the devices. Best streaming device on the market in my humble opinion.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roxy
on November 2, 2025
Posted by: Shellan J
Great product. Just what I expected and more. Would certainly recommend this bundle to family and friends
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
A+
on October 17, 2025
Posted by: Michael M
I'm giving A+ luv it! Luv it! Luv it! It's better then the old ruku that I have.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great customer service
on September 22, 2025
Posted by: Mario M N
Thank you very much for your great customer service and you can’t response to the issue. I was having with a remote and with my Roku Ultra replace no Action thanks again for all your great service.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love
on September 18, 2025
Posted by: Jean Roen
I have used Roku s for nearly 20 years. Have recommended to so many friends.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on September 3, 2025
Posted by: Kim M
Not super expensive worth every dime easy to install streaming all my favorite channels now at a third of the cost that we were doing with cable highly recommend
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I luv my new roku!
on August 27, 2025
Posted by: JOHN F
I luv roku. There is only one thing I need to have that is a lighted remote.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 26, 2025
Posted by: john c
like all the choice of channels never run out of things to watch
Written by a customer while visiting roku.com
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