Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
4
Good
on December 16, 2024
Posted by: mellissa e
Works. My old stick just kept alienating the remote.
Written by a customer while visiting roku.com
Customer Rating
5
Eat phones
on December 12, 2024
Posted by: Annette Hinner
I am hard of hearing and the ear phones make it so much much easier.
Written by a customer while visiting roku.com
Customer Rating
5
Roku excellence
on December 10, 2024
Posted by: Timothy M
I've had Roku devices since the original N1000. The current Roku Ultra 4802 is the best yet. They only get better!
Written by a customer while visiting roku.com
Customer Rating
4
on December 8, 2024
Posted by: Hoyt E
This is my 2nd one in 8 years+ a stick & a Roku tv. Great performance but wish the ultra remote controlled the TV input.
Response from roku.comBy Bernie, Roku Customer Advocate, December 11, 2024
Hello, Hoyt. Thanks for sharing! We value customers who provide feedback, and we assure you that we will share it with the respective team. If you have any questions or issues with your Roku, don't hesitate to contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
I love my new Roku
on December 8, 2024
Posted by: Gail G
I have been using a Roku for a number of years, but this Ultra Roku allows me to connect my Bluetooth devices. A great addition!
Written by a customer while visiting roku.com
Customer Rating
5
Roku ultra
on December 5, 2024
Posted by: Carlette L
This is my first Roku, I read some reviews and they said this was the best one, so far so good!
Written by a customer while visiting roku.com
Customer Rating
5
on December 3, 2024
Posted by: Daniel V
Roku is probably the best streaming device and the ultra just works so well and flawlessly
Written by a customer while visiting roku.com
Customer Rating
2
hate the remote
on December 2, 2024
Posted by: Katherine
from KY
Roku is fine. I have it on 3 TVs. Mistakenly ordered this one with rechargeable remote, which lasts a mere few days. Seriously, it will quit working every few days and it is completely frustrating. I do NOT like this remote and wish it were just a regular one.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, December 3, 2024
Hi Katherine, this doesn't sound quite right and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting this with you. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com