Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.4
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
682
4 Stars
143
3 Stars
62
2 Stars
39
1 Star
64
83%of customers recommend this product.
(
655 out of
792)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5
Great features
on May 12, 2023
Posted by: Cindi
from Montana
I bought it for a Christmas present for my husband. I’m still trying to get him to beat rid of our Direct TV
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on May 11, 2023
Posted by: nfr311
from SE Pennsylvaina
A online review of alternatives to regular cable TV is what got me interested in it.
I then heard the Ultra has the best ports and Wi-Fi reception so I bought it in a store.
I then heard the Ultra has the best ports and Wi-Fi reception so I bought it in a store.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Not for older TVs
on May 11, 2023
Posted by: Rich
from NC
I have top of the line home theater products, including Bravia TV, Denon Amplifier and Klipsch speakers. During setup, the Roku could not identify my TVs resolution, so the Roku defaults to 720 (my TV does 1080p.) There is no way to set the resolution on the Roku. If the Roku can't identify your TV, then you're stuck with 720 resolution and you've just wasted your money.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, May 15, 2023
Hi Rich, you're in luck! There is a way to manually change the resolution rate on your Roku player if the auto-detection got it wrong. To do so, navigate to your Roku player's homescreen. On the left-hand navigation, scroll down to Settings > Display type and select the desired1080p TV option. This should help but should you need any further assistance, visit our helpful FAQ article online: https://support.roku.com/article/115009246867.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Smaller but more powerful
on May 10, 2023
Posted by: Terry
from Bellaire, Ohio
This is the 4th Roku we have purchased. We now have them on all of our tvs. This one is a smaller footprint but still delivers smooth and fast streaming as is the best thing about Roku. It was easy to set up and have had no issues with it at all so far. The voice feature is nice so as not to have to use the letters which takes forever. Also nice to have the earbud jack right on the side of the remote. Brilliant feature by Roku. My husband often wants to watch things that I don't, so he can listen to them without disturbing what I am doing in the same room. This one is an upgrade to the Roku 4 which we had for many years, which still works fine, (we use it on a smaller tv), but we wanted the updated features. All of the older ones we have still work fine on our other tvs. I can't say enough about how much we like our Rokus and the picture quality of course is outstanding over cable or regular tv antenna. We would never use any other streaming player.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to work with
on May 10, 2023
Posted by: Fred
from Greeley, CO
Great features and worth the price, and easy to work with
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
The Best
on May 9, 2023
Posted by: Eduardo
from San Juan
Everything works flawlessly. Suburb videos and audio.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Speedy and customizable
on May 9, 2023
Posted by: lobo727
from North Carolina
This was an upgrade from a previous model. Speed/responsiveness has greatly improved. My only gripe is the lack of support on the remote to control to use the audio for devices other than the TV. Soundbars and home theater set ups still require a second remote. Fix this problem and the device would be just about perfect.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
My Roku review
on May 9, 2023
Posted by: Wolfman
from Dalzell,SC
The Roku device was very easy to install. Picture quality is outstanding I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting roku.com