Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
4
Solid device
on June 6, 2025
Posted by: Casey H
Love having an Ethernet connection instead of WiFi. Streams everything great. Only wish there were sound output options like an optical cable.
Written by a customer while visiting roku.com
Customer Rating
5
on June 5, 2025
Posted by: Bruce B
Easy to set up and works really well. Replaced my stick plus.
Written by a customer while visiting roku.com
Customer Rating
5
Wonderful option!
on June 5, 2025
Posted by: Susan S
We decided to cut the cable cord and simply stream all of our TV/entertainment. Initially, I purchased 2 units. Once I saw how much we loved the Roku box, I ordered a 3rd one for the final TV.
Roku rocks!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent product - fast and reliable
on June 4, 2025
Posted by: Jim H
The experience using a Roku Ultra is far superior to the smart TV apps I previously used. The remote is simple but very easy to use and the performance of the Roku Ultra is very fast. It makes streaming much more enjoyable.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on June 3, 2025
Posted by: Chris T
It is the best streaming product on the market. It is easy to use and navigate and has tons of options. It has high quality video and great sound as well.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on June 2, 2025
Posted by: Cliff E
I have a Roku TV set and an 8yr old Samsung tv. We cut the cord with cable tv and the ultra is connected to the Samsung set my wife uses. Love the ease of operation, highly recommended to anyone
Written by a customer while visiting roku.com
Customer Rating
3
Roku MultiView (2 screens) not working on my Ultra
on June 2, 2025
Posted by: HighCountryRambler
from Kiowa Colorado
I've had the Ultra Roku player for over a year and cannot get they're Multi View feature working, no option when selecting channels. According to Roku website I have proper firmware and software updates, as well as proper HD TV.
Never has worked., despite having all Roku website requirements.
Never has worked., despite having all Roku website requirements.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, June 14, 2025
Hello! This is a bit unusual, and we would like to help. As a reminder, the Roku device must have at least Roku OS 14 and v5.8.0 of the Fubo app installed. To update the Fubo app, hover on the app from the home screen and press the * star button. There is an option to "check for updates". For further clarification, refer to this Fubo article: https://support.fubo.tv/hc/en-us/articles/30574847628045-How-does-Multiview-work-on-Roku. If you need further assistance, let us know at http://support.roku.com/contactus.
Thanks again, and Happy Streaming
Roku Customer Advocate
Thanks again, and Happy Streaming
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
More of what we like.
on June 1, 2025
Posted by: Richard B
Finally got tired of the 340 channels from Sectrum where we watched 4 so switched to something where we can watch what we want and more.
Written by a customer while visiting roku.com