Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
As Expected
on October 29, 2026
Posted by: Gregory C
I bought to watch NFL games on You Tube as my older tv had buffering.
Works great. No buffering
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great Addition to our TV
on October 28, 2026
Posted by: James O
We have used Roku Ultras for several years. They have always worked well, and we appreciate the way they simplify all the functions of the TVs.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it-worthy upgrade
on October 27, 2026
Posted by: Julie A
The talk-to-text feature is fantastic! The system seems quick to respond and apps are easy to find.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on October 27, 2026
Posted by: justin s
Overall a big upgrade over the stick however it freezes once in a while.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
ROKU Ultra
on October 23, 2026
Posted by: Steve N
It’s definitely more reliable than my fairly new “Smart TV”….
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
a must have!
on October 23, 2026
Posted by: Kat W
It's the best! Easy to find what I want to watch. Has a YouTube TV button on the remote among others for easy access.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 22, 2026
Posted by: Kevin R
After realizing that our Roku streaming Stick was 9 years old we decided to update. We went with the Roku ultra because if we're going to keep it for 9 or 10 years we might as well get the best one that's out at the moment. I enjoy the faster response time and other than that it looks remarkably like my old stick only it's sitting in front of my tv and it's faster. Oh, and also uses Dolby Atmos and gave an option Dolby vision.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
My new roku
on October 20, 2026
Posted by: Mark H
Finally it all works smoothly what a nice improvement
Written by a customer while visiting roku.com
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