Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Great upgrade for me
on June 8, 2025
Posted by: Linda W
My 4 yr old Roku was constantly losing internet and frequently buffering. This Ultra hasn't once lost internet and I've had no buffering since i started using it two weeks ago. The hands free voice activated remote takes me where I want to go. The picture on my smart tv is even a bit better.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Another Roku
on June 7, 2025
Posted by: Anonymous
I just received my third Roku as a gift. I do like watching the Roku channels. I was excited when I got my first one! The only thing that surprised me was that some of the shows now require payment? Is this something new?
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
It Is Almost Perfect
on June 7, 2025
Posted by: Peter M
All is excellent except for the sound. The reason I bought it was that my old ultra did not play AC3 sound. Problem solved, but, the sound is very low causing me to jack up the volume three or four notches from other devices.
Other than that, it exceeds my needs!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on June 7, 2025
Posted by: Wendy R
4th unit we own. Recommend to anyone without a smart TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on June 6, 2025
Posted by: Wendy H
I love it you will too . The end works great functions easily.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
So easy
on June 6, 2025
Posted by: John O
Set up is super easy. It’s my third Roku … I just like to stay current. My two old ones still work perfectly. Great performance … also the Roku programming is top notch. Go for it … you won’t regret it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ltra
on June 6, 2025
Posted by: Tawnya R
I love my new Roku Ultra. No more loosing my remote as I can voice activate my remote and find it in a flash. I just say.....Hey Roku find my remote and my remote beeps and flashes light for me to find it right away. Thanks Roku for a wonderful product!
TR
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Solid device
on June 6, 2025
Posted by: Casey H
Love having an Ethernet connection instead of WiFi. Streams everything great. Only wish there were sound output options like an optical cable.
Written by a customer while visiting roku.com
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