Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Roku Ultra
on June 27, 2025
Posted by: Michael S
I am very happy with my Roku Ultra. Easy ti setup.
Written by a customer while visiting roku.com
Customer Rating
5
Especially love the remote lights up with a touch
on June 27, 2025
Posted by: Sharon H
Simplicity of disconnecting and reconnecting to the TV I chose to watch in different rooms of the house is extremely easy.
I have 2 Samsung TV's and the remotes have way to many buttons honestly I do not know what 1/2 of them are for so I connect my Roku. Especially at night Roku makes the remote super easy to use in the dark.
I find my new Roku (I have had multiple for the past decade) makes watching my favorite TV shows convenient and hassle free
I have 2 Samsung TV's and the remotes have way to many buttons honestly I do not know what 1/2 of them are for so I connect my Roku. Especially at night Roku makes the remote super easy to use in the dark.
I find my new Roku (I have had multiple for the past decade) makes watching my favorite TV shows convenient and hassle free
Written by a customer while visiting roku.com
Customer Rating
5
on June 27, 2025
Posted by: Steven M
I like it and better
And fan and good great animation
And fan and good great animation
Written by a customer while visiting roku.com
Customer Rating
5
on June 27, 2025
Posted by: Lori T
We love it! This Roku is better than the one I got 10 yrs ago. It is more efficient more options and my family loves streaming tv now.
Written by a customer while visiting roku.com
Customer Rating
5
on June 27, 2025
Posted by: Michael R
I'm 74 and had to get rid of my expensive cable boxes which were costing me 75 a month for rental. I have some computer expertise, but streaming was not one of them - so I forced myself to dig into alternatives to the boxes (which I had 5).
My son had a ROKU tv so I was somewhat aware of the navigation and thought - if I go with ROKU Ultra to replace ALL the Spectrum boxes, maybe that would work since Spetrum is available as a streaming source.
So that is what I did, plugging three of them into direct ethernet connections and two working on 5G wifi network. I could not be more happy with my decision. We now have more channels than we can handle. The remotes DO NOT interfer with each other which is surprising and no long and drawn out reboots of the boxes to put up with anymore.
ROKU Ultima devices saved the day.
Written by a customer while visiting roku.com
Customer Rating
5
Great Streamer
on June 27, 2025
Posted by: Carl Cable
this streamer does everything i need it to do. It works well and is easy to setup and use. I liked it so much i have two of them.
Written by a customer while visiting roku.com
Customer Rating
5
on June 26, 2025
Posted by: Syed g
Roku box made my TV as smart TV and I am happy that I bought Roku.
Written by a customer while visiting roku.com
Customer Rating
3
How do you call this "ultra" without gig-E?
on June 24, 2025
Posted by: RoyM
from Atlanta, GA
Everything these days is at least gig-E. If not 2.5 or 10 gig. You improved the wifi to include 5GHz but the wired connection is stuck at 100 meg? And on top of that you feed us ads?
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, June 24, 2025
Oh no! We're always here to help. Have you had a chance to contact our customer support team? Please get in touch with us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com