Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Perfect!
on July 8, 2025
Posted by: Donna P
The Roku ultra has been perfect!
It was easy to set up and I have had no issues with it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
RoKu - better than expected
on July 8, 2025
Posted by: Buzz H
I was nervous about this product, but it's so easy to set up and use and there is a great selection of things to watch. Great buy!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy. Intuitive. Fast.
on July 8, 2025
Posted by: Tim C
My first exposure to Roku was purchasing a Roku TV. I fell in love with their front end operating system, then bought two Roku Ultra’s rather than using my other brand’s operating systems to navigate and stream. Roku makes it super straight forward and easy to setup and use. Very impressed with the speed of the navigation and how intuitive it is. Roku Rocks!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy!
on July 8, 2025
Posted by: Sharon M S
Easy to order. Easy to use. I was able to order and install with no issues. I have three in my house.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The ultra is a fantastic unit at a very fair price
on July 7, 2025
Posted by: David F
My wife and I are so delighted with the new Ultra unit. We started using Roku devices in 2015 with an RCA connection unit. Of course since then we've upgraded several times but recently we were having problem with our fiber Network company and we switched to a new fiber Network company with one gigabyte speed we also felt we needed to upgrade our Roku unit because we were having some trouble with it taking more time to upload. So by increasing our internet speed and having the ultra unit it's absolutely wonderful it's fast and the picture on our TV is even better yet. We are so happy with it and glad we made the purchase it was a very fair price.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love our new Roku
on July 7, 2025
Posted by: Kriss K
the new Roku is so much faster than the FireStick. I want to change all of our tv sets to Roku.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 7, 2025
Posted by: Raymond K
I can't believe how clear the picture is and the color is perfect. I don't think it could be improved.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Works great but...
on July 6, 2025
Posted by: Greg M
It has a few foibles, especially involving iHeart tuning - but have figured out how to deal with it. Other than that, it works as well as our old Ultra and way better than our original ROKU's.
Written by a customer while visiting roku.com
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