Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Better than a Smart TV
on July 13, 2025
Posted by: Thomas S
We are big Roku fans, have 3 on different TVs, all work great, smoothly, more intuitive than most smart TVs, fast and reliable.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great streaming device!
on July 13, 2025
Posted by: Terry S
Everything very easy to install and very fast, no buffering at all. The only issue I have was trying to get the remote to control my TV volume. It turns TV on and off but can’t seem to get it to change volume. Other than that, fits all my needs.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
This is my 5th or 6th Roku Ultra
on July 13, 2025
Posted by: RickGr4
from Yuma, AZ
When the Roku Ultra 2024 I was excited to see that it was WIFI. I have a high end WIFI 7 router so I am always looking for devices with faster connection speeds. I quickly learned that the new Ultra 2024 was WIFI protocols but it does not connect to the 6G WIFI band. It's connection speeds are only slightly faster than previous Ultras used in the same location. I guess that I need to read the fine print better.
The good news is everything works great and if anything the Ultra 2024 might have slightly better picture quality over its predecessors. It handles dark scenes better and is slightly closer to my Shield Pro for picture quality.
The WIFI 6 issue bugs me but it is still a great player and a great value.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 12, 2025
Posted by: Larry B
Had a popping problem with the old one; this one works great!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best way to cut cable
on July 12, 2025
Posted by: Pamela S
When I was thinking about eliminating cable TV, I did a bunch of research and Thankfully came across ROKU. I currently have 2 units, and always recommend Roku to family and friends.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good ol ultra
on July 11, 2025
Posted by: Tod R
Love it , ease of use , set up good picture and sound
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great streaming device and remote
on July 11, 2025
Posted by: Jerry M
Great picture,easy. To hook up, easy to navigate great value better remote navigation than lg tv
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku rules
on July 11, 2025
Posted by: George K
I've been using roku for many years .Even on my smart TVs .makes finding what u want to watch so easy .would recommend them for everyone..
Written by a customer while visiting roku.com
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