Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Easy once you learn it
on July 23, 2025
Posted by: Nancy Z
The remote is very easy to control once you figure out how to use it. It’s very easy now we are in our 70s and are not too tech savvy so this is an easy way to get TV.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on July 23, 2025
Posted by: Kerry J
I have I have been a Roku user for a number of years and the ultra that I just purchased is the best of them all.
It's very easy to set up. It's responsive and gives me all the options I could possibly need. I just cut the cord to cable and my TV now is a Roku TV. I couldn't be happier. This configuration also saves me a lot of money every month.
Written by a customer while visiting roku.com
Customer Rating
5
Works just fine — happy to have it!
on July 22, 2025
Posted by: Wynne B
I had a really old Roku unit, which worked fine until an Southern California Edison outage. I upgraded to the Ultra and the new Ultra unit worked great until another outage. It took about two weeks before I was able to get it up and running, following all of the steps and process of elimination. I have lived in a remote rural location for thirty years and was happy to get my Roku streaming functioning again. Love Roku for its options and ease of use.
Written by a customer while visiting roku.com
Customer Rating
5
Love it!!!!
on July 21, 2025
Posted by: Sarah M
The Roku Ultra that I purchased has so many great features, including the speech remote control, I love how it has back-lit keys so you can see it in the dark, along with being able to control your TV with only one remote. Another thing that I thoroughly enjoyed about the remote, was that it had a function to play a noise to be found from anywhere when it is lost. It has extremely fast streaming speeds, and runs faster than any other streaming device I have ever used! The ability to charge the remote instead of having to use a bunch of batteries is amazing. Can't wait to buy another one for my room.
Written by a customer while visiting roku.com
Customer Rating
5
Great!!!
on July 21, 2025
Posted by: Gary H
So easy to use and setup.... Enhanced my picture quality and speed when browsing channels or menus. Have three TVs with Roku Ultra on two and a Roku stick on the other one. Not one problem yet.. Roku also provides a lot of channels to watch. Couldn't be happier...
Written by a customer while visiting roku.com
Customer Rating
4
on July 20, 2025
Posted by: Judith A
It is wonderful Still learning about it. Many features.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra 4850R
on July 19, 2025
Posted by: Phil H
We replaced our 10 year old ROKU box, still working, with the new Roku Ultra 4850R. Didn't take very long to get all connected and fired up. ROKU makes it so unbelievably ridiculously easy to connect. They walk you through hooking your acct to the new box. Nice. The quality of picture and stereo audio received through the Roku Ultra 4850R is a huge upgrade from our older ROKU box. The new backlit remote just makes this the perfect entertainment system and with the discount sale they were running, makes this a fantastic purchase.
Written by a customer while visiting roku.com
Customer Rating
5
Roku continues to be amazing!
on July 19, 2025
Posted by: David M
I give the Roku Ultra my highest recommendation! You get TONS of Roku channels, plus it lets you play videos, audio, and pictures from any USB stick that you might have! So you can literally watch anything on it!
Written by a customer while visiting roku.com