Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Great little box
on July 27, 2025
Posted by: DIANE M
I have Spectrum cable and it is getting so EXPENSIVE, so I ordered a Roku and I love it. I’m not a tech person but I am determined to figure out how to download channels we like. I do wish there was a how to guide with it.
Written by a customer while visiting roku.com
Customer Rating
4
Impressive device with some minor quirks
on July 27, 2025
Posted by: Scott M
This Roku replaced an older Roku device that I had for a very very long time. This new version is nice and fast. Video and sound quality is excellent! The only quirky thing is the voice remote. It sometimes listens to you without saying the wake word. I just flip the switch off on the remote when that happens. I have my Roku set to control the volume on my receiver via ARC. I find this remote/Roku highly sensitive with the volume compared with my old Roku remote. If I press and hold the volume up I am blasting my neighbors out in a matter of seconds. I have learned to just keep tapping the volume rather than hold. Other than those two things this Roku is excellent and I am glad I bought it.
Written by a customer while visiting roku.com
Customer Rating
5
Love It!!!!!!!!
on July 27, 2025
Posted by: Randall L W
I replaced a older version of Roku, this one has Bluetooth and don’t have to change the batteries. Love it!
Written by a customer while visiting roku.com
Customer Rating
5
Best Roku product ever.
on July 25, 2025
Posted by: Froilan D
Excellent product and great in value. The best Roku product that I ever purchased.
Written by a customer while visiting roku.com
Customer Rating
5
Roku, and Roku Ultra is AWESOME!
on July 25, 2025
Posted by: Jim S
We purchased a brand new Smart TV. Hated the interface of using the Smart TV controls. Streamlined all of our channels and premium channels, with a remote provided by the internet company we chose. Hated the interface of using the internet company's controls. Purchased the Roku Ultra. Setup too less than 2 MINUTES! Whoever programmed the software and interface for Roku devices "thought like an end-user, how they would want setup to be and how to use the interface to watch what they wanted". It's perfect. I would recommend a Roku device to anyone that wants to make watching TV easier, and more enjoyable. I now have 5 Roku boxes in my home (one on each TV).
Written by a customer while visiting roku.com
Customer Rating
4
hd homerun
on July 25, 2025
Posted by: johnnie e
I like it but I have a hd homerun turner it doesn't work good with it maybe a new update could fix it
Written by a customer while visiting roku.com
Customer Rating
4
Roku Ultra
on July 24, 2025
Posted by: Lanny J
I got a second Roku for my other tv. and this one is ok ,I like the light on the remote,. but it does not have earphones like my other one. They both play well with 4 k and Dolby Atmos. Still, they are a great reliable device for streaming.
Written by a customer while visiting roku.com
Customer Rating
5
It Sure Beats Cable
on July 24, 2025
Posted by: Tom J
Primarily bought the Roku Ultra because of ethernet connection. I have no interest in wireless. Very easy to setup with sound and video quality rivaling the quality of big dish satellite years ago.
Written by a customer while visiting roku.com