Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
on August 1, 2025
Posted by: SANGIAH A
I am happy with the Roku. Easy to operate. 4k viewing on the TV is good.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good, but needs some refining.
on July 31, 2025
Posted by: Owen A
I'm going to give it a 4/5, with the only reason it doesn't get full marks being the fact that the streaming apps on the device occasionally just won't play video, it will be black. The only way to fix it is to restart the device in the system settings. But other than that it works well and I'm not regretting my purchase. I would recommend it to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 31, 2025
Posted by: Rocky S
Fabulous! Better than getting a brand new TV. Easy to use and everything we need.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on July 31, 2025
Posted by: Leslie M
I love this device.
For a senior citizen who wanted to cut the cord this device was easy to install.
Took a little while to get use to using, but love it now too.
Never going back to the big cable companies.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great viewing options
on July 31, 2025
Posted by: JULIA F
We switched from to Roku and its so much easier to use than cable. Also, the viewing choices are great and includes must have Live.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Simply love it
on July 29, 2025
Posted by: Doug M
I love my Roku ultras. I now have three Roku devices. Two Ultras and one that is 11 years old.
The Roku channel is my main viewing in addition to apps for Tubi, Hoopila, and my local stations for news I hardly watch my cable TV, which I would ditch if my wife would let me.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
great device
on July 28, 2025
Posted by: Diane P
I would have given a "5" star except for on-going problem with Apple TV. It frequently must be reloaded and the process is tedious. It must be reloaded using your phone and bar code. Will not accept info from remote. Otherwise a great device.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
ROKU Ultra Rocks
on July 28, 2025
Posted by: Mike M
Works Great. No over heating issues like the stick 4K had.
Written by a customer while visiting roku.com
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