Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Good to use
on April 29, 2026
Posted by: Oilin B
Simple, easy to use. Very good product. Price is right love to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on April 28, 2026
Posted by: Diane S
I love Roku I wasn’t sure about it but so far so good !! Even customer support
Thank you Roku
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love Roku!
on April 27, 2026
Posted by: Debbi B
Roku Ultra really can't be beat for streaming. This is the 3rd one I've bought for home, for different tv's. I also bought one for a gift. We even use these on smart tv's - it's just easier and works better. I just can't say enough good things about Roku Ultra. One thing that would be nice though, would be to have a longer cable for charging the remote, or a wall charger for that.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent Product
on April 27, 2026
Posted by: John R
I added 2 Roku ultras to my home. The setup was fast and easy. I was given immediate access to numerous streaming apps. Within an hour, everything was set and working. I now have more viewing options than cable at a savings of 65% per month compared to my old cable subscription!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent product
on April 27, 2026
Posted by: Joseph M
This device delivers a beautiful picture and is very easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 27, 2026
Posted by: Terri P
We replaced our old Roku ultra with a new Roku ultra we love it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
No Surprises
on April 26, 2026
Posted by: Walter D
It works better than expected especially the voice-command feature. Picture and sound are first rate. Set-up was user friendly.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
No more reruns
on April 25, 2026
Posted by: Anthony W
Hookup easy, no problem just had to put passwords in, in our to go travel box so we don't forget it.
Written by a customer while visiting roku.com
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