Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
on August 9, 2025
Posted by: Joesph K
I have been using Rokus for years, They work great.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product
on August 9, 2025
Posted by: Jimmy Soucy
Roku never let's me down. Love the Roku Ultra this is the third one I have bought. It is fast and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Better
on August 8, 2025
Posted by: jayne S
Like the remote that lights up. Quicker channel changing.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 8, 2025
Posted by: Jessica J
I love the new Roku Ultra. We upgraded from the Roku stick to the Ultra and it’s a better
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Very easy to set up
on August 7, 2025
Posted by: Dayn G
I already had another Roku product, but I am trying to get rid of cable so I decided to get this Roku Ultra to prepare for that. Even though I set up the first Roku, I don't remember that at all, so there was a bit of being nervous about it, but it was very easy actually. Roku has common sense prompts so there was nothing to be worried about. There is also a lot of information online (YouTube, etc.) for more information on anything you don't quite understand, so don't forget to tap those resources.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 6, 2025
Posted by: Pat T
I bought two of them—found out after a few yrs, they need to be replaced. Didn’t know that.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I can actually Watch Apple TV
on August 6, 2025
Posted by: Jarred O
I have insignia with Roku built-in in the living room. I've had it for about 10 years now but I could never get Apple TV to work on it and with the ultra I can actually watch Apple TV on the living room. The other apps on there seem very updated. I love that you can actually page the remote just in case it's lost between the couch cushions. Battery holds up well on the remote. And the voice feature is a nice thing to have.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
easy streaming
on August 5, 2025
Posted by: Russell Brown
Roku is great and easy to navigate
im very pleased with my device..
Written by a customer while visiting roku.com
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