Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Roku Ultra (2024) is Awesome
on August 13, 2025
Posted by: Brian W
My wife and I are longtime fans of Roku, and greatly value the user experience it provides. Simple and reliable. Motivated by the imminent arrival of houseguests, we recently moved our primary (family room) Ultra (2020) player to a spare TV in our guest suite, and replaced it with an Ultra (2024). Both players use hardwired Ethernet connections for smooth streaming. It goes without saying, we liked our Ultra enough to buy it again. While we anticipated improvements in the newer model, reflecting its further development, I’m delighted to report Ultra (2024) has exceeded our expectations. Specifically, we LOVE the new backlit remote (more so, after setting the “rocket” button to launch our favorite apps; SlingTV and YouTube). Most surprisingly, not to mention, most welcome, our picture quality noticeably improved as a result of Ultra (2024) detecting and optimizing our Samsung TV’s High Dynamic Range (HDR) display capabilities. My wife likened it to getting a new TV. The bottom line is Ultra (2024j is a thoughtfully conceived and well-executed product. Go Roku!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best Streaming player
on August 12, 2025
Posted by: Frank R
More capable than other streaming players, I highly recommend the Roku Ultra.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The best Roku we have ever had
on August 12, 2025
Posted by: Steve M
We have had a few Roku devices over the years, and we really like the service. With that said, the Roku Ultra has been a great experience. It is excellent.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 12, 2025
Posted by: Gregory M
Works great. I like the way it takes over the menu system and the Roku menu comes up.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on August 12, 2025
Posted by: James O
My new Roku Ultra is a lot faster than the stick and I like the fact that it turns itself off. Also I really like the light-up remote control with find me feature,that I have used more than once.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
The Unit works Great
on August 11, 2025
Posted by: lee g
The software is wonky on all 4 of my ROKU units. Pick YouTube TV it goes home the first time and software different with different units.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Awesome
on August 10, 2025
Posted by: Kelly W
Made my old TV just like new again. Tons of free content too!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
great product
on August 9, 2025
Posted by: RON T
great product works well, no problems, easy to install. have several of these ultras.
Written by a customer while visiting roku.com
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