Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
on August 18, 2025
Posted by: KATHLEEN G
I have 4 Roku’s and I love them there are easy to use and I told all my friends to buy one
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works just as expected and required.
on August 17, 2025
Posted by: Robert U
No complaints. It works just as expected, and we are enjoying it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Awesome little box
on August 17, 2025
Posted by: Jim O
I replaced it with an Apple TV generation too and was thinking about getting generation three which they said they’re both the same wouldn’t make no difference so then I looked at Roku decided to buy that because it was almost half the price hooked that up and that thing is so much faster than Apple TV. It’s got so many more features. It is great. I would definitely recommend it for other people
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 17, 2025
Posted by: Hunter D
Great. They do slow down after a while. The new remote is good. The find remote button is helpful.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Prefer over Amazon Firestick
on August 16, 2025
Posted by: Carolyn M
I was tired of the Amazon Firestick shutting off my programs and tv when paused. Plus, I hated that I could not delete any of the unnecessary Amazon apps. They take up too much room. So, I got the Roku to compare it. I love the Roku. I plan on upgrading all my tvs with this, once I can afford more. The fact that I can use my Bluetooth headphones is also a wonderful plus. Love that.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Huge upgrade
on August 16, 2025
Posted by: Tom P
Had an older Roku device on my tv in the basement. Because of distance from router was always experiencing slow, slow service. Upgrade to the Ultra and boom...all issues disappeared. I now have this on every non Roku brand TV and am very happy.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Fine product
on August 15, 2025
Posted by: Christean Silver
This is my second Roku ultra, and it’s even better with one exception: Roku removed Paramount+ and added Prime Video. However, the remote is now backlit, which makes up for everything. I highly recommend it. (I still think they should’ve kept Paramount+, though!!)
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on August 15, 2025
Posted by: Anthony P
Easy set- up, great features and great picture. Especially like the voice remote.
Written by a customer while visiting roku.com
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