Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Fast, feature rich, and great remote
on August 29, 2025
Posted by: Marc L
It is very snappy. The quality with Dolby Vision and Atmos is great to have. The remove feels better and has backlights when you pick it up. My favorite streamer to date.
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on August 28, 2025
Posted by: Craig S
Purchased my third Roku Ultra, absolute BEST way to stream, bar none!
Written by a customer while visiting roku.com
Customer Rating
5
I love my new Roku ultra!
on August 28, 2025
Posted by: Richard D
My new Roku ultra far surpasses my previous Roku three. It has more features than I ever imagined! I would highly recommend it to others. It’s far more responsive and I never have to restart it like I did my previous Roku three. If you’re looking for a new Roku streaming device, I highly recommend the Roku Ultra.
Written by a customer while visiting roku.com
Customer Rating
5
Power and quality!
on August 27, 2025
Posted by: ANDREW T
Love it! I purchased my Roku Ultra to replace an Xbox One X.
The upside.
Entry-level streaming devices, particularly those integrated into smart TVs, may exhibit performance limitations, resulting in buffering issues. To address this, I opted for the Roku Ultra. My objective was to acquire the most capable and high-performing streaming device available. The Roku Ultra's rapid processing capabilities facilitate swift access to various streaming platforms. It offers comprehensive audio/video options and customizable screensavers. The device's user-friendly interface and convenience are notable, and the unified remote control, which manages to turn both the surround sound receiver and the television on or off, is a valuable feature.
The upside.
Entry-level streaming devices, particularly those integrated into smart TVs, may exhibit performance limitations, resulting in buffering issues. To address this, I opted for the Roku Ultra. My objective was to acquire the most capable and high-performing streaming device available. The Roku Ultra's rapid processing capabilities facilitate swift access to various streaming platforms. It offers comprehensive audio/video options and customizable screensavers. The device's user-friendly interface and convenience are notable, and the unified remote control, which manages to turn both the surround sound receiver and the television on or off, is a valuable feature.
The downside.
My primary concern revolves around the remote's unintended activation during conversations, specifically the "Hey Roku" prompt appearing on the Roku TV screen. While a physical switch on the remote allows deactivation, this issue necessitates manual intervention. I primarily utilize the voice control feature when I am not engaged in conversation, appreciating its utility for pausing content without physical movement. Beyond this, the remote's illuminated design enhances usability in low-light conditions, and its ability to control both my AVR receiver and TV with a single button is a significant advantage. The unified control functionality is highly efficient.
My primary concern revolves around the remote's unintended activation during conversations, specifically the "Hey Roku" prompt appearing on the Roku TV screen. While a physical switch on the remote allows deactivation, this issue necessitates manual intervention. I primarily utilize the voice control feature when I am not engaged in conversation, appreciating its utility for pausing content without physical movement. Beyond this, the remote's illuminated design enhances usability in low-light conditions, and its ability to control both my AVR receiver and TV with a single button is a significant advantage. The unified control functionality is highly efficient.
Written by a customer while visiting roku.com
Customer Rating
5
The light makes all the difference
on August 27, 2025
Posted by: Patricia T
Looks like Roku really listens to its customers. I did write the company about 2 years ago asking that they add a light to the remote. The new remote is so much easier to use. Thank you.
Written by a customer while visiting roku.com
Customer Rating
5
on August 27, 2025
Posted by: Ronald L
Quick easy and fast love it. Great sound thru my sound system
Written by a customer while visiting roku.com
Customer Rating
5
Worth the money!
on August 27, 2025
Posted by: Edward P
So much faster than regular Roku players. Takes AC wifi so no lag at all. Excellent product! Got mine on sale!
Written by a customer while visiting roku.com
Customer Rating
5
Roku ultra--good
on August 26, 2025
Posted by: Cathy L
Is faster than the regular roku stick which lasted only 3 years for me. Set up was the same. Need to have it facing the right way to get the remote to respond the best like changing loudness of the stations.
Written by a customer while visiting roku.com