Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Roku Ultra
on September 3, 2025
Posted by: Ondria B
I love this Roku model. I had the 3 (which was great till I got a memory card stuck in it and couldn’t get out). The remote is so much better! This light up feature is great. Highly recommend this!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 1, 2025
Posted by: Patricia D
My previous Roku lasted years and was used across states. The recent Roku purchased was extremely easy to set up and use. I hope it lasts as long as my first. Please note you will have to sign in across all your streaming apps. Find your passwords before you begin.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on September 1, 2025
Posted by: Barb B
I Love it! I recommended it to all my friends! I can't wait to get another one!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Getting rid of cable/satellite
on August 31, 2025
Posted by: Gary F
Not as convienent as cable or satellite but, getting use to Roku. If you desire DVR you have to add a recorder or purchase a streaming service...still less than cable or satellite.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Remote
on August 31, 2025
Posted by: Bertram L
The player is quick but can’t figure out how the screensaver/ wallpaper works!! The remote is handy with the backlight but it doesn’t have an input tho listen with headphones, previous remote had it!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Top notch
on August 31, 2025
Posted by: peter rutkoff
Excellent Roku
Fine features
Careful remote needs to be charged o batteries which is gredt
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 30, 2025
Posted by: Peter S
We were experiencing buffering that was interfering with our ability to enjoy our preferred programing. The Roku Ultra helped to eliminate that problem.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent
on August 30, 2025
Posted by: Chris G
The best Roku Device I've owned. The features and speed are great. And I highly recommend the Roku Ultra.
Written by a customer while visiting roku.com
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