Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Super fast
on September 7, 2025
Posted by: James B
My Samsung smart tv was having issues/freezing with switching between apps, then I got Roku box. Roku is a game changer, it’s lighting fast and super easy to use!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
These Ultras just keep getting better and better!
on September 7, 2025
Posted by: Anonymous
I have about a dozen Ultras - from the oldest version to the latest version and with each iteration, I continue to be amazed. This newest guy is Super-FAST! Plus, the remote finally has every feature that I’ve ever wished for. Great job guys!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great Device
on September 6, 2025
Posted by: Victor D
Once again another wonderful Roku device. We upgraded our prior Roku travel device and this has worked out great,
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It lights up!
on September 6, 2025
Posted by: Robert A
I like the fact that the remote lights up and is rechargeable. I get a great picture. I replaced the 5 year old roku 4k streaming stick which would lag almost every time I turned it on and the remote would turn my TV off after 10 15 seconds after turning it on. Since I bought the Ultra my TV hasn't turned off by itself.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works as Planned
on September 6, 2025
Posted by: Len B
The player is flexible and seems to do what we need to stream. We dont do much other with it so it has met expectations. I like the ability to make selections with voice commands and can even enter passcodes by voice. I have this version on 2 of the three tv's we have in rooms. The other 2 tv's are smart tv's and this one is easier to operate.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Breathe new life into old TV.
on September 6, 2025
Posted by: Robert A
I have had a Samsung Smart TV for many years. The picture quality is as great as it ever was but because of its age, the apps of many streaming services don’t support it. The TV fits perfectly into a bedroom cabinet and it would be very difficult to find a replacement. So I got a Roku Ultra and shifted the “Smart” functions of the TV to the Roku and never looked back.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everyone should get one
on September 3, 2025
Posted by: MICHAEL WEISBEIN
I love Roku. Easy to use, great programming and great quality
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Long time user.
on September 3, 2025
Posted by: Jerry B
I have had many Roku devices over the years and they are all great. I think this ultra is the best though.
Written by a customer while visiting roku.com
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