Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
2
Doesn't work with soundbar
on October 9, 2025
Posted by: DerekH
from Minnesota
Easy to set up, but this device doesn't work with my non Roku soundbar. I have watched how to videos and tried to adjust the audio settings but nothing works. The Google devices have no issue with this.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Good Buy
on October 7, 2025
Posted by: Stevins J
Saves money by not paying for cable has plenty of choices for you to choose from all kinds of shows music local channels
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on October 7, 2025
Posted by: Susan L
It’s working great! We live in the Upper Peninsula of Michigan, it’s not always easy to get good reception however this Roku has been fabulous!
Written by a customer while visiting roku.com
Customer Rating
5
on October 7, 2025
Posted by: Michael V
Very good media streamer but since remote is rechargeable should come with a backlit remote
Written by a customer while visiting roku.com
Customer Rating
5
on October 7, 2025
Posted by: Ebrima B
Easy to and lots of entertainment, like it will recommend to anyone who wants to watch tons of entertainment and the remote is friendly.
Written by a customer while visiting roku.com
Customer Rating
5
on October 6, 2025
Posted by: Willette J
I didn’t grow up watching tv. I retired and discovered so much that I missed. I really enjoy steaming and watching foreign and American shows through all streams.
Written by a customer while visiting roku.com
Customer Rating
2
Bluetooth cutoff a dealbreaker
on October 2, 2025
Posted by: Mike95
from New England
I like Roku and have used it for years. It has a major flaw, though. It disconnects Bluetooth after a few minutes of inactivity. Just bought a new TV and am liking its Bluetooth connectivity. Although its streaming interfaceN is a bit clunky, I definitely prefer its approach to Bluetooth connectivity. Will not be going back to Roku.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Simple set up
on September 25, 2025
Posted by: Teresa M
Easy, out of the box set up. love the lighted, rechargeable remote! What would be better is if I could dial up a channel instead of scrolling through to get the one I want.
I bought a second one and also recommended to family and friends.
Written by a customer while visiting roku.com