Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Streaming Glitch Gone
on October 12, 2025
Posted by: Edward G
I've got a 10 year old tv that still has a great picture. The problem was that some streaming applications were too much for its limited processor capabilities and contents would freeze or appear to buffer for long periods. After installing the Roku Ultra, the problem went away. Adding in the apps we had to the Roku menu was easy and seeing the streaming options is nice.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great Upgrade
on October 12, 2025
Posted by: Pamela S
Our early version, original and still working Roku needed an upgrade to take advantage of the new technology available with our new TV system. The transition to the Roku Ultra was simple and the picture and sound quality is excellent. Love the backlit, rechargeable remote with volume control and voice activation which can be turned on and off on the remote. We turned voice off after it surprisingly picked up TV dialogue and started a search. Overall, a great streaming product.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on October 11, 2025
Posted by: William R
I really like the ruku ultra. The remote finder is on of the best features.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 11, 2025
Posted by: Kathy Leger
Love the Roku remote. It's easy to use. I highly recommend anyone to get this remote.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 10, 2025
Posted by: Roxanne C
Upgraded from old Roku....it works just as I expected and gets me everywhere I want to stream!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Bullet proof
on October 10, 2025
Posted by: Arend C
It works as advertised. It's dependable and reliable. Highly recommended.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Starting O
on October 10, 2025
Posted by: Jeffrey W
My old cable service was growing way too expensive and had begun to shed content at the same time. So, I contracted for a complete professional redo of my home electronics - including a theater system and two other TVs. The result has been great over all - and a large part of that was the acquisition of three Ultra units. They have netted me a lot of extra channels as well as a crystal-clear picture, across the board. The cable service had not been doing that good a job. Ah, if there were only a "Last" button on the Ultra controllers!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 10, 2025
Posted by: Stacey R
Its great works well the remote is great streams well
Written by a customer while visiting roku.com
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