Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Great device
on October 25, 2025
Posted by: Lon N
It's better than the Firestick I had. More user-friendly. I don't have to clear the cache. That's an annoying waste of time. Plus I can watch NWA.
Written by a customer while visiting roku.com
Customer Rating
5
Great update
on October 25, 2025
Posted by: Jay B
We upgraded our ROKU to match the resolution of our new TV. It has been a great improvement. How we managed to set up the remote without ROCU 'S remote remains a mystery, but we did it!
Written by a customer while visiting roku.com
Customer Rating
5
on October 23, 2025
Posted by: Victoria H
More affordable than cable and easy to use with more movies channels and news channels
Written by a customer while visiting roku.com
Customer Rating
5
Amazing improvement!
on October 23, 2025
Posted by: Karen S
I was using an older ROKU on my TV and getting very bad reception! It actually read Poor under Settings and Signal strength. Now it reads Excellent!!! The only thing that was disappointing was the remote that came with it does not have an earbud plugin which I had with my old remote, but I do love that it lights!
Written by a customer while visiting roku.com
Customer Rating
5
It's the best.
on October 21, 2025
Posted by: PJ B
For the price you pay monthly it's the best. I would not have any other streaming services.
Written by a customer while visiting roku.com
Customer Rating
5
Sadly Roku now has advertisements
on October 21, 2025
Posted by: Bradley
I own 3 Roku ultras and a few of the lower cost ones. Sadly Roku now has advertisements, but I get it; companies make billions upon billions annually from showing us advertising. My opinion is that Roku is a better streaming device compared to the offerings from Apple, Google, Amazon…far more streaming app options. The only downside to Roku is that some content is only available on their steaming devices and not a phone or PC Roku app.
Written by a customer while visiting roku.com
Customer Rating
5
EXCELLENT
on October 20, 2025
Posted by: Anonymous
FASTER. MORE RELIABLE. BACKLIT REMOTE. IMPROVED OPTIONS.
Written by a customer while visiting roku.com
Customer Rating
4
No problems
on October 20, 2025
Posted by: Scott T
Have no problems, like that you talk to remote, makes searching easier. I ran ethernet cable to box, not using wifi, I have no buffering issues. Would like to see an HDMI out port and DVR, possibly in the next upgrade? :)
Written by a customer while visiting roku.com