Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Great!
on November 11, 2025
Posted by: Stephanie C
Believe it’s one of the best streaming devices out there. Recommended highly. Only thing I wish is that each Roku device would have all streaming services connected, I. E. Not having to login on each one. Great device!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works Great!
on November 10, 2025
Posted by: Brenda Z
I love Roku Ultra. Works better than expected. No regrets on purchasing this!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works Great
on November 10, 2025
Posted by: Concepcion G
It's fast and the new (to me) lighted remote is awesome. I don't use anything other than Roku devices. They're easy to use and just work.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It works fine
on November 10, 2025
Posted by: Paul C
Our new Roku Ultra works fine. The previous Roku control was overheating after a couple of years of use and repeatedly dropped the streaming connection. I hope this bigger component will continue working fine for a longer time.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on November 10, 2025
Posted by: Taylor S
Love this unit! It was exactly what we were looking for to replace an outdated Apple TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on November 10, 2025
Posted by: Richard F
It’s awesome, the video is super clear and looks fantastic plus the remote is usb
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on November 10, 2025
Posted by: John W
Works well this was an update for a Roku Box that I have had for a long time.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy and reliable
on November 10, 2025
Posted by: Jacqueline N
We purchased a second very smart tv, but needed our new Roku Ultra to make streaming super simple!
Written by a customer while visiting roku.com
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