Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Roku Ultra
on November 22, 2025
Posted by: Aaron W
Works great and easy to set up. Love being able to charge the remote instead of having to change batteries.
Written by a customer while visiting roku.com
Customer Rating
5
Well worth the price!
on November 21, 2025
Posted by: Paul H
Excellent produce and extremely easy to use! Well worth the price I paid!
Written by a customer while visiting roku.com
Customer Rating
2
It’s great…when it works.
on November 20, 2025
Posted by: Klee
How funny that it would stop finding any wifi networks just after the 30 day guarantee passes. I’ve had Roku streaming players for years and I’ve never had a device that required me to reset the wireless network settings every time I wanted to use it. Based on my attempts to troubleshoot, I’m not the only one who’s had this problem with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
What's not to Like?
on November 20, 2025
Posted by: KazooBob
from Kalamazoo MI
I have three of the latest Ultra models and they all work splendidly. I use them more than my over the antenna and watch a great many things on the Roku Channel. Had a stick before, but the Ultra is they way to go!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
The Roku Ultra Device 2024
on November 19, 2025
Posted by: Adrian N
The Roku Ultra device works well overall, though I’ve noticed a small issue with the remote—sometimes when I try to turn it on, it accidentally powers the device off instead. Aside from that, the performance is solid. The Roku Ultra 2024 model is a clear improvement over the 2022 version, with no problems so far and a smoother experience all around.
Written by a customer while visiting roku.com
Customer Rating
5
Very pleased.
on November 19, 2025
Posted by: dana r
I wasn't sure at first how it would work with this old Samsung TV. But the connection was easy, and the results are outstanding. I couldn't load my Fan Duel streaming service on that old set, unless I used a ROKU device. Now I have sports, and a ton of movies in my family room. Well done, ROKU. dana
Written by a customer while visiting roku.com
Customer Rating
5
on November 19, 2025
Posted by: Alan H
Very easy to use and the rechargeable remote makes it so easy to use. Super fast
Written by a customer while visiting roku.com
Customer Rating
5
Love the new Roku
on November 18, 2025
Posted by: Christine P
We have had several Rokus. This one is the best so far. It is a lot faster, and we love the lighted remote.
Written by a customer while visiting roku.com