Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Works Great !
on November 28, 2025
Posted by: Robert M
Just what I needed for a complete streaming experience and the wifi works Great !!!
Written by a customer while visiting roku.com
Customer Rating
4
Good
on November 28, 2025
Posted by: Donna R
Love it. Don’t know why I have to push Home Screen remote button twice when I first get in to open an app. Other than that, it’s good.
Written by a customer while visiting roku.com
Customer Rating
5
Works like a champ
on November 28, 2025
Posted by: Gil V
Well worth the very reasonable cost. Cat5 input is a winner!
Written by a customer while visiting roku.com
Customer Rating
5
Works very well for me.
on November 28, 2025
Posted by: Robert W
It has always worked well for me. No issues. My first time owning Roku and I'm very happy!
Written by a customer while visiting roku.com
Customer Rating
5
Ultra
on November 27, 2025
Posted by: William M
Picture and menu easier to use. I had one of the early versions and equipment
Written by a customer while visiting roku.com
Customer Rating
5
From Fire to purple
on November 27, 2025
Posted by: Andy A
Roku ultra -
This house has always had fire tv products as being an early adaptor to the voice line / cube as well.
Earlier in the year we went with "SpectrumTv stream" in a combo deal using their given xumo stream box which was missing so much in apps alone from the fireTv transition.
- Firetv does not seem to carry the spectrum app
- Firetv does not seem to carry the spectrum app
Thus, we now need a stable preferable wired stream box that carries the
" spectrum app".
" spectrum app".
The 'Roku Ultra 4800r is that box and then some !
From App Loading to menu operations,
-all is snappy and consistent without fail.
From App Loading to menu operations,
-all is snappy and consistent without fail.
The remote ?
Much better in my view than firetv's pro remote.
The backlighting is better overall as well with the buttons not feeling so
" clumped " together without any spacing. The volume rocker and mute buttons being on the side also permits the use of space well.
The 'Find me' remote feature with different sounds applicable that also has rechargeable capabilities tops off the feature filled backlit remote.
Much better in my view than firetv's pro remote.
The backlighting is better overall as well with the buttons not feeling so
" clumped " together without any spacing. The volume rocker and mute buttons being on the side also permits the use of space well.
The 'Find me' remote feature with different sounds applicable that also has rechargeable capabilities tops off the feature filled backlit remote.
Hicks ups ?
As to date only thing I've found is a few times the remote not working the volume on our connected Denon sound system.
This only occurs when in CEC mode .
A soft Restart by remote within the
'power' >system restart' resolves the problem.
As to date only thing I've found is a few times the remote not working the volume on our connected Denon sound system.
This only occurs when in CEC mode .
A soft Restart by remote within the
'power' >system restart' resolves the problem.
Overall?
Our favorite streaming box to date.
Our favorite streaming box to date.
We ♡ Roku !
Written by a customer while visiting roku.com
Customer Rating
5
more than1
on November 27, 2025
Posted by: heinz z
i have one on all my tv's at home and have had no problems with it
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on November 27, 2025
Posted by: SJ J
Probably the best internet TV stream device and remote combo. Enjoy having Ethernet connectivity (the best way to go). No Wi-Fi buffering. Easy set-up. The remote is rechargeable, work better than Apple TV remote! Love my purchase.
Written by a customer while visiting roku.com